Porto Palácio Hotel by The Editory

Policies

WiFi is available in all areas and is free of charge.

Private parking is possible on site (reservation is not needed) and charges may be applicable.

Pets are not allowed.

Children of any age are allowed.
No cots are available.
No extra beds are available.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Please inform Porto Palácio Hotel by The Editory in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Please note that guests are required to wear a swimming cap when entering the swimming pools. The Health Club and Wellness and Beauty Lab may have schedule changes or close in festive seasons (eg: Christmas, New Year, Carnival, Easter). Please contact the property directly for more details. SPA access is not included on the rates. Please contact the property directly for more details.

Guests requiring an invoice should include their invoicing details (name, address and VAT number) in the Special Requests box when booking. Please note that invoices cannot be changed after they are emitted.

The credit card used at time of booking must be valid for the entire stay. Please present the credit card used to make your reservation upon check-in at the hotel. Please note that in the event that you cannot produce the same credit card the hotel reserves the right to ask for an alternative method of payment. Please note that the hotel does not accept third party bookings paid by credit card. Please contact the hotel directly for information regarding bank transfers.

All Special Requests are subject to availability and additional charges may apply.

Please note that extra beds are subject to availability and confirmation.

When booking more than 8 rooms, different policies and additional supplements may apply.