Crowne Plaza Porto an IHG Hotel

Policies

When booking more than 6 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

Pets are allowed on request. Charges may be applicable.

Children of any age are allowed.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 12 years old stay for € 30 per person per night when using an existing bed.
Children from 13 years old to 17 years old stay for € 50 per person per night when using an existing bed.
No cots are available.
No extra beds are available.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.
Please note that use of the hotel’s WiFi access is free of charge on a regular use. For access to internet with a larger bandwidth, an extra fee will apply of EUR 5 for 4 hours and EUR 10 for 24 hours.

Please also note that since the 1st of July 2014, the entire property is 100% non-smoking.

Please note that breakfast is served at SOMOS Restaurant & Lounge.

Please note that guests bringing a pet should contact Crowne Plaza Porto in advance for further information.

The Portuguese government has been taking all the necessary public health measures to protect the entire population. The analysis of the evolution of the outbreak is constant and the implementation of new measures will be carried out whenever justified.
As of December 1, the following measures will take effect:

• Mandatory use of mask in closed spaces.

• Obligation to present a negative test on arrival in Portugal (antigen test 48 hours before arrival or PCR test 72 hours before arrival), even for holders of a vaccination certificate. Self-tests are not valid;

• Presentation of an EU digital certificate (Vaccination certificate or a COVID-19 recovery certificate) when accessing: tourist establishments, restaurants, events with marked places and gyms.

• Anyone who does not hold the European document can be accessed by presenting: a test with a negative result (antigen test carried out 48 hours before arrival or PCR test carried out 72 hours before arrival) or vaccination certificate attesting to the complete vaccination schedule with recognized vaccines (Janssen, AstraZeneca - Vaxzevria, Moderna - Spikevax, Pfizer – BioNtech: Comirnaty);

If you need support in scheduling your test, please get in touch with our team.