LovelyStay - Deluxe 2BR Duplex w/ AC & Splendid View

Very Good
Traveller Type:
  : the noise and the limited access to the building due to the construction in the area

Good
Traveller Type: Business Traveler
  : After an overseas flight, we really appreciated being accommodated with an earlier check-in time.
  : There is major construction going on in the area, very noisy and dusty. I wont stay again until the work is completed.

Very Poor
Traveller Type: Family with Young Children
  : None
  : I am writing to express my disappointment with the customer service I received. I booked an apartment for four nights and was looking forward to a relaxing stay with my family. However, from the moment I arrived, I was met with poor service. The AC in the room was not working and I contacted them to fix it the room temperature was 28c !. Their feedback was that there is working AC in the other bedroom and they didnt send a technician to fix it during my whole stay. We even slept with our kids. They were rude and unsupportive. It was the worst stay in my experience with booking for 13 years with hundreds of accommodations. If you were unlucky and needed their help, I will feel sorry for you.

Wonderful
Traveller Type:
  : The apartment is very lovely, just as described, in the heart of Porto.
  : Unfortunately there is 24/7 construction going on all around the city center and if youre sensitive to noise you may have trouble sleeping.

Wonderful
Traveller Type:
  : Excellent location, great view, spacious
  : Few glasses, should add more