Cool Guesthouse

Very Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Solo Traveler
  : Great location, clean rooms! Kitchen and facilities useful and clean.
  : The bed is too mushy, mattress could be renovated. Kitchen lacked items (like bowls and mugs).

Fair
Traveller Type: Family with Young Children
  : The place is spotless, the rooms and closets are very spacious, the shared kitchen is well equipped and the location is excellent.
  : (1) I was there in January and Porto weather was typical for that time of the year: cold and damp. The tiny electric radiator was ludicrously insufficient for the size of the accommodations. Though the (unfriendly) check-in staff do "warn" you that it takes a while to heat up the room, it just never reaches a comfortable temperature however long you have it on. (2) We went a full evening without toilet paper though the cleaning lady had been there in the afternoon. (3) There was zero tolerance for the slightest delay in checking out: all our luggage was out of the room already and my niece was just finishing washing her face in the outside toilet when we were kicked out of the building, just 7 minutes past 11am, by the (very unfriendly) owner of the establishment herself. All that might have been forgiven were the hotel not so overpriced.

Very Poor
Traveller Type: Traveling as Couple
  : It's well-located, near most tourist attractions.
  : I don't even know where to begin. There were so many things that made this the worst hotel I've ever stayed in, and we are not difficult to accommodate, I think it's the first time I leave a review like this. Firstly, we paid for a room with a private bathroom. Said bathroom was a kind of walled balcony where they have somehow installed a shower and a WC. It wouldn't have been so bad if it had at least been clean and in good condition, but it was, like the rest of the place, freezing cold and absolutely filthy. Cobwebs in the corner, the door of the shower was broken (see the pictures) so water was all around the place, and they only came to clean once in our 5-day stay, and only because we went to reception and asked them to. They didn't even bother making the bed or replacing the toilet paper. Of course, we never got any explanation or apology. As I have commented before, the place was freezing. The weather was and cold and rainy. The room had a tiny electric heater that was totally insufficient to heat the room. The staff was most unhelpful. When we asked for some solution, they just looked at us, blankly, and said they didn't have any. They didn't even think of offering an extra blanket until we told them it might be a way to solve the problem. Maybe they offer better rooms, and better services, in some of the other locations that they have, but our experience was just awful.

Very Good
Traveller Type: Business Traveler
  : Good availability of several shared bathrooms. Very clean. Overall very quiet, especially considering vicinity to Santa Catarina street (all you need nearby, within 100m!). Also a clean and spacious shared kitchen with the basic supplies and a spacious fridge.
  : Noting major, but it would be good to have a few more kitchen utensils that are hard to bring, like cutting board, cutting knife and a bigger pan.

Wonderful
Traveller Type: Solo Traveler
  : It could fulfill all of the need of a single traveler, with perfect price, working instrument, and perfect place.
  : Maybe a place inside the bathroom holding the bottles of gel and douche?

Pleasant
Traveller Type: Solo Traveler
  : The location was perfect.
  : All the stairs.

Very Good
Traveller Type: Family with Young Children