BmyGuest - Downtown Mezzanine Apartment

Wonderful
Traveller Type: Business Traveler
  : Wonderful, super responsive host! Immediately responsive to questions and super friendly and helpful.Beautiful flat with a lot of space inside.In the very center of Porto.Excellent value for money and can certainly recommend!Also, the host was able to send an invoice for my business travel, which was excellent.
  : The flat is beautifully renovated but it is in an old building with perhaps not the best insulation and there was a lot of noise from the people upstairs.It would have been nice if there some basics on arrival - like a bottle of water or tea bags.There was no breakfast available despite booking the property with meal - breakfast.

Wonderful
Traveller Type:
  : The flat was in a perfect location (so many great cafes, restaurants and bars, easy walking distance to all the sights) and very stylish. Had lots of room and everything we needed. The staff was lovely, very communicative and helpful when we asked to drop off our luggage early and leave a little later.
  : The shower head was missing the piece to secure it to the pole resulting in it often falling down and one hitting us in the head. The upstairs bedrooms had low ceilings making it difficult to stand upright (I'm only 5'7!). They also open up to the living room, making it challenging if some want to go to bed and others want to hang out.

Wonderful
Traveller Type: Family with Young Children
  : Loved the apartment, it was beautifully decorated. It had everything we needed. The location was great and it was a short walk to supermarket and cafes. Retails shops were really close.
  : The stairs into the loft were quite steep and short so I felt uncomfortable going down the stairs with my kids. There was an incident where the glass door fell on top of my toddler. She was cut up and I took her to the hospital. Our host was very helpful and managed to arrange another apartment the night of the accident. The cleaners came the next morning and shower curtain was put up after.

Wonderful
Traveller Type:

Disappointing
Traveller Type: Family with Young Children
  : It was in good location with close shops and restaurants nearby.
  : first thing I noticed when I looked around was all the marks and stains on the walls it could do with a touch up! as time went on during our stay we noticed that the cleaning was not upto standards! the first problem we encountered was the shower hose which fell off when we showered, dust under the beds and on the lamps in the bedroom, the vent in bathroom was covered in dust! when I went to get into my bed that night I noticed hairs on my sheets which resulted in me having to sleep outside the covers. there were stains on the couch and pillows I could only imagine what would of been under the couch as we didnt dare to look! I found a pair of socks that didnt belong to us that were living under the beds upstairs! there was no hand wash/shower gel but just the empty container! I did get a chance to speak with Maria as she came the following morning to bring us a new shower hose and even though I showed her how I slept the night before her first response was for the cleaners to come back the following day and for me to send her pictures of what needed cleaning. (not good enough)I didnt receive any message or phone call from her to check in to see if everything was ok after the cleaners eventually came back that day (which we had to call and ask for this to happen that day as we couldnt bare sleeping on the sheets again) we didnt receive any apology she just kept blaming it on her cleaners (also not good enough its your business) all in all it has so much potential its a shame that the cleaning lets it down so much especially during these covid times! I travel the world for my work and I can honestlysay I have never stayed in or experienced a property like this when it comes to cleanliness! if I could add more pictures I would!

Wonderful
Traveller Type:
  : This property was clean & comfortable- more than needed our expectations!

Pleasant
Traveller Type: Family with Young Children
  : Location was great. Easy to access with underground parking within 30m of the apartment. Due to low season the price was quite affordable which made the rental better than it is. The windows are very good and blocked out lots of the outside noise. It was also quite dark for sleeping which was great as the bedrooms are open concept. But if you plan to spend most your time outside the unit eating and drinking it is ideal location wise!
  : As it is a mezzanine apartment - the bedrooms are essentially in the roof, therefore you can hear everything from the apartment upstairs when in bed. There is only 1 small washroom for a place that has 3 bedrooms. In our case it wasnt much an issue but if you are thinking to rent it an occupy all the rooms then you would always be waiting. I wouldnt recommend the place if you wanted to cook a meals. The place was not the cleanest. The bathroom could use a deep clean. The shower head is also broken and you must hold it to shower.