Aparthotel Marina Holiday Club & SPA - All Inclusive

Very Poor
Traveller Type: Family with Young Children
  : That we stayed only two days and did not booked longer period
  : The hotel staff is unprofessional and they are lacking basic attitude etiquette. We booked 4 adults + 2 kids room and we found out first night when we get back after going out that there are no sheets or pillows for the kids. I went to reception and it was closed with sign that they work until 10Pm. This is absurd for 4 star hotel. The restaurant works only for prepaid breakfast and dinner - you cannot order if you don't book room with breakfast or dinner included. Breakfast menu was containing the lowest quality products you can find on market. At the pool bar you can order only few types of non original coke products with awful taste, wine and coffee only from machine... the staff at the bar were not wearing their masks and the gloves that they use for work they don't take them off and they touch and do everything with them even using their personal phones. Our apartment was with broken boiler and they had to call to fix it on the next day after we notified them. The window in the room was broken. The metal thing where you put your clothes to dry was so rusty that it was hard to find place to put your clothes without getting rust on them. The airconditioners were placed in a such way that they blow straight into your bed and you cannot leave them ON during the night. On the second night i tried to go into their underground parking and i hit my car underneath because its not designed properly and during the years there is huge displacement of the ground and most cars end up stuck in the middle. When we were leaving the other car we had with us couldnt leave more than 4 hours because they allowed other cars to park in front of our car and then they realized they dont have the correct phone number of the owner or the room number. When i objected at the reception the staff thought I'm talking personally to them and started replying to me and wanted to point that i am not right. All in all this hotel doesn't deserve more than 1 real star!

Very Poor
Traveller Type:
  : Hotel dont have aquapark. But they show in booking like they have
  : Staff acting. Pool for only kids. And aquapark because they dont has

Wonderful
Traveller Type: Family with Young Children

Disappointing
Traveller Type: Family with Young Children
  : Beach was very close. Hotel masseur was very kind and massages were quite good.
  : Apartment was not well maintained. Hotel facilities either. Food although diverse to a certain degree was not very delicious. Coffee was terrible.

Very Poor
Traveller Type: Family with Young Children
  : not far from the see
  : The food is not good, the rooms are dirty,the price its too high for this place,

Pleasant
Traveller Type: Family with Young Children
  : The staff are nice.The food is good.

Very Good
Traveller Type: Family with Young Children
  : No wifi. Only at reception

Very Poor
Traveller Type: Family with Young Children
  : Nothing.
  : The food gave me and my family food poisoning.The meat was served raw but covered in sauce so it was very difficult to see!The room was filthy.The price was huge compared to what you got.There was a disco from 20:00 pm until midnight, with very loud music, which sucked since I had an airplane home at 02:00 AM from Burgas.

Fair
Traveller Type: Family with Young Children
  : Not enough staff.

Good
Traveller Type: Family with Young Children
  : Food was average, the variety could be improved
  : food quality, hygiene