Little Red Rooster Rest

Very Good
Traveller Type: Traveling as Couple
  : Easy access to the garden for our small dog Daisy. Room very nice & big shower.
  : Would have been helpful to have a welcome pack in the room maybe ?

Pleasant
Traveller Type: Traveling as Couple
  : Staff left us alone. We had our own key and came and went as we pleased.mn
  : Room was very small. More suited for a single room. We reported a broken TV which never got sorted. No food available apart from breakfast baskets containing food more suited for lunch. Weren't allowed to use the sitting room.

Fair
Traveller Type: Traveling as Couple
  : Location
  : We booked this break back in August and the full payment was immediately taken from my account, I emailed the property 3 times to enquire about a cancellation policy if we were not allowed to travel due to covid but they were all ignored so BEWARE.Despite pre booking a dog our room was barely big enough for 2 adults and we had to do a sideways shimmy to get into bed and had to remove some of the furniture to the lounge to accommodate a puppy crate.We also returned to a hand written note demanding a CASH payment for the dog, I returned the note the following day adding if Bank details could be supplied I would make an immediate transfer. On our next return the phone rang before we had our coats off and a 12 minute heated conversation ensued about not giving bank details incase I used them fraudulently, I offered a cheque saying handling cash should be avoided during the pandemic but this was also declined. Suddenly I was to be trusted and Bank details supplied an immediate transfer was made.I see why dogs are welcome as they seem to provide a cash bonus! For the 48 we got nothing extra but it covered the extra cleaning required after the dog, looking at the dust on the extractor fan I suggest the lockdown be used for some extra basic cleaning and as for "Superior accommodation", the bath plug was not even attached.On our departure we went to the owners house to return the keys and discuss these points, sadly barking dogs and twitching curtains was the only response. Despite any allegations to the contrary we left our room spotless (extractor fan excepted) and no damage was done by our puppy as she was always out with us and in her crate while we slept.

Disappointing
Traveller Type: Traveling as Couple
  : Our room was clean and well furnished, the bed was very comfortable, Tea and coffee and a kettle and a hairdryer was in the bedroom. The bathroom had a jacuzzi bath and shower, and clean towels
  : Red Rooster advertise superior accommodation, I had canceled a week in a caravan park to stay at Red Rooster, That was a big mistake, When looking at the pictures of Red Rooster, there are photos of Bedrooms and Bathrooms which is fine,but then there are Photos of a lounge, kitchen, and garden,The garden was blocked off with a pallet and pieces of 2 " x 4" The lounge was closed to residents due to Covid, (fair enough and quite understandable), The garden clearly the owner had blocked it off, the Kitchen was the owner's private kitchen. This meant that there were no facilities to eat at Red Rooster, Yes Breakfast is offered, but nothing to eat it with, such as plates, knives, and forks or anywhere to wash such items, this meant you had to eat out away from Red Rooster. Hence the poor scores for Facilities. Before anyone thinks these issues are due to Covid, We booked in Augustthis yearIn the bedroom we were in the floorboards creaked everywhere you walked on them, and the room was directly above the owner's accommodation, In the bathroom, You have to lean over sideways to use the toilet, I am 5ft 6" tall I should imagine a 6ft tall person having real problems due to the angle of the ceiling and low beams.Last but not least, On Red Roosters very own website it clearly states pets are welcome, I was shocked and amazed that on arrival, we were informed that there will be a charge for our two dogs, 12 each per night,We arrived in Tenby late afternoon so went into Tenby to find something for tea, On returning there was a handwritten bill for the dogs on our bed. ( this means the owner will enter your locked room while you are out, personally, I do not think this is rightFor the 192 being charged for our two dogs, there was nothing at all provided, it was a good job we bought our own dog beds, feeding bowls, etc.The owner also claimed that our dogs had peed on the carpet, our dogs are fully house trained.

Very Good
Traveller Type:
  : Lots of character features, nice, comfortable room, fixtures and furnishings a bit dated but in keeping with the character of the property. Generally clean and well maintained.
  : It could have done with a bit of a refresh, curtains, etc were quite old fashioned. Slightly strange, quaint lodge type building with a communal sitting type room with bedrooms off this room and upstairs. A bit strange that the bedrooms aren't numbered or named, easy to walk in on someone when your looking around. It's also a shame that there was a limited breakfast option, maybe a small kitchenette to share would have enabled you to at least make your own breakfast.

Very Poor
Traveller Type: Traveling as Couple
  : We have booked this quiet hotel for our first anniversary. To be honest writing this review took me a week since we have visit the place ,as I can't get my head around how someone charge 96 for " what we have experienced there " . We have arrived at 2pm as agreed with the owner on 3 phone conversations prior. She has opened the door and told us that room wasn't ready yet and asked us to wait 20 mins in the pouring rain outside . Eventually some scruffy looking woman took us to our room ,which was completely different than the room we have booked. The state of the room and whole b&b ( as you can't call it hotel ) was horrendous ( photos attached ) . We do travel a lot ,and never have been so disappointed and frustrated like after visit this place . The photos online are completely different to reality . Please don't go there as the lady is just con artist
  : Everything!!!!!!!!!!

Pleasant
Traveller Type: Traveling as Couple
  : The room was very nice, the bed was extremely comfortable.
  : After speaking to the host on the phone we were told that if we paid 20 extra we wood have a spa bath in our room, seemed like a bargain so we did, only to find on arrival that we had a shower and no spa bath. We spoke to the host who at first said that "the price we paid was for the room we had," when i showed her the receipt from booking.com she said "the spa bath wasn't working so she gave us a bigger room". The room was very nice but if that's a bigger room i would hate to see the smaller ones!

Wonderful
Traveller Type: Traveling as Couple
  : Marion was a lovely host

Very Good
Traveller Type: Traveling as Couple
  : Pretty grounds Nice location if you dont want to be right in tenby..only a 12/15 min walk into townOur dog was made welcome Nice jacuzzi bathVery clean