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The Castle Complex

Pamporovo Resort, Pamporovo, 4870, Bulgaria

Book For Tonight From $49.0

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The Castle Complex - Pamporovo

The Castle Hotel is ideally located only 10 metres from the ski run in Pamporovo which is the sunniest high mountain resort in Bulgaria. The hotel consists of 11 separate buildings and accommodates spacious elegantly decorated rooms in a cosy and comfortable ambience.

It is right next to the station where all the lifts and trails start from a great starting point for winter sports enthusiasts. The Castle Hotel is close to the main road Plovdiv – Smolian with the nearest airport in Plovdiv a 1-hour drive away while the centre of Pamporovo is just 1 km away.

Rooms Types

One-Bedroom Apartment (2 or 3 Adults)

Type: Apartment

Room Size: 60 m²

Bed: 2 single beds, 1 sofa bed

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Two-Bedroom Apartment (4 Adults)

Type: Apartment

Room Size: 80 m²

Bed: 2 single beds

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Studio Apartment (2 Adults)

Type: Studio

Room Size: 20 m²

Bed: 2 single beds

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One-Bedroom Apartment (2 Adults + 1 Child)

Type: Apartment

Room Size: 60 m²

Bed: 2 single beds, 1 sofa bed

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One-Bedroom Apartment (2 Adults + 2 Children)

Type: Apartment

Room Size: 60 m²

Bed: 2 single beds, 1 sofa bed

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Highlights

Great food & dining

Great Breakfast

Front desk [24-hour]

Great for activities

Located in heart of Pamporovo

Facilities

Activities

✔ Themed Dinners
✔ Ski-in, Ski-out Access
✔ Cycling
✔ Fishing
✔ Horseback Riding
✔ Ski Storage
✔ Walking Tours
✔ Pool Table
✔ Darts
✔ Skiing
✔ Ski School

Business Facilities

✔ Fax/Photocopying

Cleaning Services

✔ Daily Housekeeping

Cleanliness & disinfection

✔ Linens, Towels, And Laundry Washed In Accordance With Local Authority Guidelines
✔ Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
✔ Guest Accommodation Disinfected Between Stays
✔ Use Of Cleaning Chemicals That Are Effective Against Coronavirus

Common Areas

✔ Sun Deck
✔ Chapel/Shrine
✔ Terrace
✔ Game Room
✔ Library
✔ Garden

Entertainment & Family Services

✔ Playground
✔ Outdoor Play Equipment For Kids
✔ Board Games/Puzzles
✔ Children Television Networks
✔ Indoor Play Area

Food & Drink

✔ Kid-friendly Buffet
✔ Room Service
✔ Special Diet Meals (on Request)
✔ Restaurant
✔ Bar
✔ BBQ Facilities
✔ Breakfast In The Room
✔ Packed Lunches

Food & drink safety

✔ All Plates, Cutlery, Glasses, And Other Tableware Sanitized
✔ Delivered Food Covered Securely
✔ Food Can Be Delivered To Guest Accommodation
✔ Breakfast To-go Containers
✔ Physical Distancing In Dining Areas

Front Desk Services

✔ Express Check-in/out
✔ Valet Parking
✔ Private Check-in/out
✔ Invoice Provided
✔ 24-hour Front Desk

General

✔ Parking
✔ Private Parking
✔ Free Parking
✔ Pet Friendly
✔ Parking On Site

Miscellaneous

✔ Bridal Suite
✔ Elevator
✔ Soundproof Rooms
✔ Smoke-free Property
✔ Non-smoking Rooms
✔ Heating
✔ Designated Smoking Area
✔ Family Rooms

Physical distancing

✔ Cashless Payment Available
✔ Screens Or Physical Barriers Between Staff And Guests In Appropriate Areas
✔ Physical Distancing Rules Followed
✔ Mobile App For Room Service

Pool and Spa

✔ Sauna
✔ Fitness Center
✔ Solarium
✔ Massage
✔ Hot Tub/Jacuzzi

Safety & security

✔ CCTV Outside Property
✔ Safe
✔ 24-hour Security
✔ Fire Extinguishers
✔ CCTV In Common Areas

Safety features

✔ Hand Sanitizer In Guest Accommodation And Common Areas
✔ Thermometers For Guests Provided By Property
✔ Staff Follow All Safety Protocols As Directed By Local Authorities
✔ Process In Place To Check Health Of Guests
✔ Face Masks For Guests Available
✔ Shared Stationery (e.g. Printed Menus, Magazines, Pens, Paper) Removed
✔ First Aid Kits Available

Services

✔ WiFi
✔ Free WiFi
✔ Internet

Shops

✔ Convenience Store On Site
✔ Gift Shop
✔ Shops (on Site)

Transportation

✔ Airport Shuttle (additional Charge)
✔ Airport Shuttle

Property Surroundings
Pamporovo Resort, Pamporovo, 4870, Bulgaria

Closest Airports

Policies

Internet

WiFi is available in public areas and is free of charge.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are allowed on request. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Important Information

Please inform The Castle Complex in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

The Castle Complex FAQs

What are the hotel policies for check-in and check-out time? Check-in begins at 15:00 and check-out can be done until 11:00.

What amenities/facilities are offered for guests at this hotel? The Aparthotels offers Breakfast in the room, Parking, Free parking, Parking on site, Fitness center, Hot tub/Jacuzzi.

What eating options are available at the property? Guests can enjoy Kid-friendly buffet, Room service, Special diet meals (on request), Restaurant, Bar, BBQ facilities, Breakfast in the room, Packed lunches.

Does the Aparthotels - The Castle Complex have on-site parking facility? Yes, Parking, Free parking facility available on-site.

Do guests get exercising facility on-site? Yes, guests have enjoy Fitness center .

Can we bring pets at the hotel? Yes, Pet friendly, but it's always best to call ahead to confirm.

Do the hotel offers any business services? Yes, hotel offers Fax/Photocopying.