MainStay Suites Omaha Old Mill

Fair
Traveller Type: young couple

Pleasant
Traveller Type: family with young children
  : Convenient location. Reasonably priced. Room was clean and modern.
  : Beds were uncomfortable. Breakfast was nothing special.Most of the equipment in the fitness room did not work properly :-(

Very Good
Traveller Type: young couple
  : Love it
  : Not enough plates, silverware and pans

Very Good
Traveller Type: young couple

Very Good
Traveller Type: young couple

Disappointing
Traveller Type: group
  : I liked that the tv worked. The vending machine items were reasonably priced.
  : The key cards for the room would not stay programmed. Had to keep having the front desk reset them. The ice maker in the refrigerator did not work properly. The ice maker would make loud clicking noises throughout the night. The other tenants were extremely loud. The smoking area was right next to the door, and the smoke smell made its way into the hotel. The parking lot seemed like the apocalypse just happened. There were several large potholes. The hotel does not have an ice maker in the common area, which is unheard of. There was no bfast offered. The staff claimed they stopped when covid hit.....wasn't that 4 years ago? The doors were not automatic, and very heavy.....making it difficult to bring all your luggage in.

Poor
Traveller Type: family with young children
  : Leaving.
  : Poor staff, lack of up keep. Place smelled horrendous.

Poor
Traveller Type: solo traveller
  : Smell of cigarettes in hallways A/C unit not working

Disappointing
Traveller Type: family with young children
  : Water was to cold not hot when I took a shower but like they Community where we?
  : The water was to cold when was taken shower

Very Good
Traveller Type: family with young children
  : Free stay at
  : Water was not hot in showers