Extended Stay America Suites - Oklahoma City - Northwest

Pleasant
Traveller Type: family with young children
  : Location and kitchen in room
  : Roaches in the bathroom, got stuck in the elevator

Pleasant
Traveller Type:

Good
Traveller Type: young couple

Very Poor
Traveller Type: review category business travellers
  : Nothing
  : Smell like pee

Very Good
Traveller Type: with friends
  : Loved it and the staff is super patient and not rude at all I appreciate it so much!!!!!

Very Good
Traveller Type: Family with Young Children
  : It's a great place to come when you and your family don't have a home and is waiting I think it's perfect
  : The staff was very curious and concerned and nice

Disappointing
Traveller Type: solo traveller
  : Overall I was dissatisfied due to filthy carpet on every floor of that hotel that had not been cleaned in nearly a year. After speaking with the manager and requesting to speak to the CEO at the cooperate office, I never recieved a call back from the CEO and the manager just gave me the runaround which I did'nt find that professional at all. I own a cleaning business and I clean carpet also. After telling that manager that carpet suppose to be cleaned every three to six months in a commercial building of any kind. They have dogs that constantly travels on feet in and out of that hotel. Overall I would not recommend no one to stay there and I certainly do not want to stay there again. The manager that is assigned to be manager there have handled his job very poorly concerning the appropriate and thorough cleaning that is suppose to be in complete regards of sanitation and respect and care for the customers that pay thier money for a clean establishment. Whether they care or not it's totally the staff responsibility to clean the carpet at least every three to six months. That hotel also had a terrible smell that also came from that carpet. I am very dissatisfied as well as disappointed with the up keep of that hotel!