Westone Manor Hotel

Good
Traveller Type: review category business travellers
  : Easy to deal with
  : Walking up 2 floors but I was very tired very long day

Good
Traveller Type: young couple

Very Good
Traveller Type: review category business travellers

Very Poor
Traveller Type: review category business travellers
  : Nothing
  : Everything the room had not been cleaned there was a lack of staff most of the drinks in the bar were sold out I was offered another room which was just passable but by that time I was feeling very uncomfortable and decided not to stay I asked for a refund but they said I would need to go through booking.com which I am struggling with so not happy at all

Very Poor
Traveller Type: young couple
  : Mould on the walls and limescale all in the bath room very unhygienic stains and white substance on bed side table

Very Poor
Traveller Type: young couple
  : NOTHING
  : On arrival they couldnt find our booking for 20mins and once found they gave no explanation of when breakfast would be served or anything. We were here for 2 nights and the bars were closed both nights the vending machine empty and off, coffee machine was off too asked reception were we can get a cold drink and she got us a lemonade in the smallest glass ever and charged £2.75 for one. No hot water had to used the kettle water once boiled to heat up the bath water. No plug for the bath to begin with but house keeping did sort this straigh away as house keeping staff are actually really nice (one good thing) walking out tonthe car park inwas asked if i know where to get weed and other drugs by other hotel stayers, and multiple people were smoking weed in the car park and by the door and no staff did anything about this. Went down for breakfast on thursday morning 4/7/24 and was told that breakfast is served between 7am and 8am and the chef even walked past and said the kitchen is closed now and we could not even have a coffee now. Then on friday morning 5/7/24 we woke for 7am to get breakfast that we had paid for and heard staff tell someone that breakfast is till 9am which annoyed us alot. Our room was meant to be the superior suit it was tiny, tv smaller than our pillows and all the other issues already mentioned. Could have the window open at night wither as with all the druggies and drunk people was worried someone might come throught it as our window opened all the way and if we wnated to could have sat on the flat roof of the hotel as there was already broken glass and cups on it show ming that people may have been on there recently.During the night of the 4th after we had been out for a nice meal somewhere no where near the hotel when we got back and walked in to reception and a drunk old man walked to the desk bleeding from his head alot and then followed us toward our room and pissed all over the floor and throw up too.

Fair
Traveller Type: young couple
  : Great location
  : The shower wasn’t great and the bathroom was very slippery the water kept going very hot then very cold so couldn’t have a the best bath or wash or shower

Pleasant
Traveller Type: review category business travellers

Disappointing
Traveller Type: young couple
  : Didn't have breakfast
  : A lot the rooms needs rethinking

Good
Traveller Type: review category business travellers
  : I needed a base while working locally and it was a very convenient location. The staff were very friendly and helpful.
  : The bed mattress was uncomfortable and needs replacing, but I was so tired I slept. The hotel is in need of a refresh.