Black Mountain Lodge

Good
Traveller Type: Solo Traveler

Fair
Traveller Type: Family with Young Children
  : Timings online did not match with reality, supposed to be 7:30am to 9:30am but when we went there, they told us 8:00am to 9:00am. Very limited options to eat.
  : Rooms & location

Wonderful
Traveller Type: Traveling as Couple
  : This quaint little hotel was perfect for our leaf-peeping weekend getaway. Very comfortable clean rooms. Good food for dinner, loved that continental breakfast was included. The owner is lovely and does it all! Which gave it a very local, family feel. Woman owned and run business! She lives on the property and is available to her guests 24/7.
  : The TV in our room had a lot of trouble connecting to the wi-fi, but that is expected in the mountains.

Disappointing
Traveller Type: Traveling as Couple
  : Located close to where we needed to be. Easy to find. Easy to check in. Bed was comfortable.
  : Floor in room was dirty. Very basic decoration. Very rustic. Air condition was a wall unit that could only be plugged into the bathroom outlet thereby requiring us to have a cord across the bathroom door that we had to duck underneath. No conditioner provided - just shampoo. Bathroom very small.

Poor
Traveller Type:
  : Nothing much to like at this property
  : Floors were very dirty, had to sweep rright after check in.. Two ladies running the place/kitchen were extremely rude. The email confirmation said breakfast was served DAILY from 7:30 - 9:30 am but when we got there just before 9 am were told it is only from 8-9 am and not on Sundays. After pressing, they did provide us with breakfast, but with rolling eyes, huffing and puffing. The second morning breakfast had moldly bread to which the staff the just shrugged and took it away. Its almost like they were doing us a favor. We had 5 kids if our group and might have been a bit noisy outdoors outdoors around 10 am to which the owner came and literally YELLED at us. As someone in the hospitality business, they should really learn to have some courtesy and appropriate behavior. A polite request to keep the noise down would have worked out way better. The lighting inside and outdoor is pretty bad. Overall we had a bad experience worst of which was the staff behavior. Its like they didn't care at all...

Good
Traveller Type: Traveling as Couple
  : The facility was basic and priced fairly. The room was clean, and bathroom fixtures and Adirondack-style furnishings were in very good condition. Breakfast was simple: freshly made scrambled eggs and sausage, bagels, muffins, juice, coffee. Nice to relax in the bar at the end of the day. Staff made us feel welcome and at home.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : BREAKFAST WAS PERFECT. BAR AND DINNER AREA SO CONVENIENT. FOOD WAS GREAT. PEOPLE SUPER FRIENDLY. VERY QUIET AREA WHILE WE WERE THERE

Very Poor
Traveller Type: Solo Traveler
  : I really liked the gentleman who got keys for me on arrival. I believe he is the proprietor. He was friendly enough that it pains me to leave a bad review.
  : Everything else. When I arrived, there was no key waiting for me, so I went to the front desk. Not a big deal, but the room that I was supposed to get was not ready for me, so he had to find another room. Also not a big deal, but when he left me in the 2nd room, it was not clean. There was hair on the bed sheets, and not just one or two. I tried to go back to the front desk to get yet another room, but the gentleman was not there. The restaurant was also closed (apparently it's only open on weekends during low season), and there was nothing else around. Ultimately I decided to bag it and left, and I found somewhere else to stay.

Pleasant
Traveller Type: Traveling as Couple