Urban Condos with Spacious Rooms & Amenities

Wonderful
Traveller Type: with friends

Pleasant
Traveller Type: family with young children
  : Entrance way is too narrow, there is no outside space as advertised and all the customer service reps have had a horrible attitude. First night in the unit we didn't even have hot water. On the street parking there are three separate piles of glass were people's cars have been broken into. Looks very unsafe spent half my trip wondering if we were going to be victims of our cars being vandalized..

Fair
Traveller Type: group
  : There were roof leaks in both apartments. The master in unit C actually had part of the ceiling falling in with a mop bucket under it. There was also advertised that there was a roof top patio with great city views, this was not the case. The roof access was dead bolted and the entire roof was covered in tarps. This was extremely disappointing as it was one of the major selling points for my friends and I. Being that an entire floor that we paid for was not accessible, we are expecting money back!!!!!

Excellent
Traveller Type: with friends

Disappointing
Traveller Type: family with young children
  : Unit A was clean and spacious for 7 adults.
  : Poor property management and unit not clean upon arrival. Several hours of our vacation was wasted with an unclean unit and many phone calls to Hosteeva. In this apartment unit, We rented unit B and upon arrival at check in, the unit was dirty from the previous guests. No cleaning of the unit had been done, including dirty towels in bathrooms, beds not made/dirty sheets on bed, beer cans in bedrooms, dirty glasses in kitchen, trash cans full, crumbs on counter and furniture. After an hour and half and several phone calls to Hosteeva, they finally offered to move us next door to unit A for the night. Then had to call Hosteeva several times the next day to determine the plan for where they were having us stay the duration of our reservation. After speaking with Hosteeva several times over the course of 2 days, they made arrangements for us to stay in unit A for the duration of our stay. TV in master bedroom in unit A did not work.

Pleasant
Traveller Type: with friends
  : the location was great. It was very close to the streetcar. There was a drugstore, coffee shop, and restaurants all within walking distance. It was large so it could accommodate everyone.
  : It really needed a good cleaning. There are no drinking glasses nor a full set of dishes. There are many burned out lightbulbs. In one bedroom, the curtain was water stained and when you pulled back that curtain, the blind and window frame are rusted. None of the ceiling fan remotes had working batteries. The shower curtain in one bathroom ends 2 inches above the tub because the rod is hung so high. It is really a small series of minor inconvenience. A relatively small amount of money would remedy all of these things.

Very Poor
Traveller Type: family with young children
  : It was in a horrible area and no one felt safe. It wasn’t as nice as the pics. Lots of stuff didn’t work. Our bed was like sleeping on concrete. Too much to list so I won’t. I wouldn’t stay there again if it was $20 dollars a night if that will tell u something. I wasted $600 plus dollars.

Good
Traveller Type: family with young children
  : They came and brought us stuff we needed

Poor
Traveller Type: with friends
  : The downstairs area
  : 1.Some beds were put together wrong;broken 2.the stove didn’t work at all3.mold in the ceiling of one bedroom4.tub held water for long periods of times5.No TVs in bedroom 6.No microwave plate 7.Torn blinds in kitchen

Poor
Traveller Type: with friends
  : The rooms weren't the way it look on the pictures...no tv's in rooms..heat and air barely work. When we got there ...there were dirty rags in the bathroom