Historic Streetcar Inn

Pleasant
Traveller Type: family with young children
  : The location was great, for our needs.......Enough food choices near.... those we tried were excellent. Trolley right out front.....The only staff we ever saw was the lady who checked us in and she was very friendly and helpful. Never saw.....and did not get "daily" room care as mentioned in the amenities section. Rooms, generally quite small........comfy bed.....but that's not all one expects at this price range....Refrig. in room broken.........no room phones (as mentioned in amenities list)....Generally room was fairly clean (did find a small clump of hair in shower stall tho, after check-in(..not too great to find.rather late check-in times ...4 p.m. Tho, we were able to leave our luggage there upon our 11:30 a.m. flight.No space in room for any seating, other than on the bed......Luckily, the weather was nice, so we could use the patio to gather. My room was on 1st floor, right across from the 'desk area' and near the 'supply' space and therefore, quite noisy as people came and went. I know this seems very negative...........but, for the room rate (and why is there a room cleaning fee?) it was not worth a return stay from myself and the other 2 folks in our party. Best part..the lady who checked us in (sorry, I forgot her name) was very helpful....
  : see above

Pleasant
Traveller Type: Solo Traveler
  : Very cosy bed, free coffee. Any issues I had were very efficiently addressed.
  : I stayed during a cold snap. The room was very cold indeed. The heating could not keep up. The hall lights are on and leak into the room. Room cleaning costs extra. Most of the time there is no staff at the hotel.

Good
Traveller Type: young couple
  : The room was very quiet and the ac unit worked well to keep the room comfortable.
  : The hallway light was able to shine right through the window above the door allowing a good amount of light in while trying to sleep. Also adding a security charge of over $200 after the room was booked months in advance.

Pleasant
Traveller Type: young couple
  : room location was fine. We had no breakfast. We had coffee. We had to go down the hall for that.
  : Have coffee in your room. The bed and pillows were very uncomfortable. Toilet was very low to the floor.

Disappointing
Traveller Type: young couple
  : The location was very central and easy to get to key locations from by foot.
  : I have yet to receive the return of my deposit and it has been over a month since I left.

Wonderful
Traveller Type: young couple

Very Poor
Traveller Type: solo traveller
  : Location was good
  : On my arrival, I was advised that I should have been notified before my arrival, that because it was Mardi Gras they needed to take a $200 security deposit from my credit card, but they could see I hadn’t received it. A security deposit to me means a refundable payment in case of any damage so I didn’t t question it and paid. I was advised after my stay that it was actually non-refundable and was a fee due to higher demand during Mardi Gras and their location. They refused to refund me. I was misled and having disputed it, lied to as they claimed that I’d had the message before my arrival even though they acknowledged when I checked in that I hadn’t. I sent a screen shot of the messages exchange we’d had before and during my stay as proof I’d not received it. They supplied no evidence of any message that I supposedly received. The term of ‘Security deposit’ was a clear ploy to mislead as it’s obviously a surcharge, and this despite me already having paid nearly double the rate they charge for the same length of stay when it isn’t Mardi Gras. They also charged me for housekeeping . The only housekeeping visit I had was as I checked out to clean for the next arrivals. Having disputed the security deposit with Booking.com and given them all the evidence of the lies and misleading language, the Inn still refused to acknowledge they were in the wrong and refund me. Booking.com have now credited the amount to me so I’m grateful for that at least. I very rarely lead a negative review, but I want others not to fall foul of the greed and lies that I was.

Poor
Traveller Type: solo traveller
  : I liked the technology and digital locks.
  : One of the lamps near the heat didn’t work. The toilet backed up for no reason. I got to the hotel after midnight. Housekeeping came around at 11 to ask me to depart. I had received a text that check out was 12 noon not 11. And you would think being I arrived so late they would be more courteous anyway.

Good
Traveller Type: solo traveller
  : Room was nice. Clean. Everything worked. Communal areas were very nice. Access to tea and coffee at all times.
  : My main priority when booking was 24 hr front desk - travelling alone from UK. Mistakenly, I assumed that this meant a receptionist on site at all times. This is not the case. There was a telephone number that you could call at any time - but travelling from UK, using my phone to make calls was problematic.

Very Good
Traveller Type: young couple