B&B Chiaia Relax

Disappointing
Traveller Type: Solo Traveler
  : it was very central
  : the room was very poor.the shower was broken, the bad was not comfortable

Very Poor
Traveller Type: Family with Young Children
  : I did not like the place, did not have window , mold was everywhere and was very loud in the evening, you could hear neighbours!
  : It was not clean and n the bathroom there were everywhere mold!

Good
Traveller Type:
  : Was in the center
  : Had bad internet-wifi ! Shower door was broken. No water at kitchen sink.

Pleasant
Traveller Type:

Pleasant
Traveller Type:
  : Location comfortable beds
  : Shower door was broken and could not be closed. No water at kitchen sink.

Very Poor
Traveller Type: Family with Young Children
  : Nice location
  : This facility should be removed from Bookings.com because of absolute false advertising. We arrived early before check-in- time on the Sunday, paid in full, and where kindly allowed to deposit our luggage in the room whilst it was being cleaned. After occupation on Sunday afternoon I went to the office to report all the missing items as well as the fridge and aircon that was not working. The following items whete advertised, but not available. Tea/ coffee maker, electric kettle, coffee machine, bottle of water, bidet and clothes rack. I was told that these items where removed after Covid and no longer available. I explained that I booked very recently long after covid and these items were still currently listed. My booking was done based on the facilities advertised and the least I expect was some part- refund or discount. This was totally denied and the staff just kept explaining that the facilities had changed and these items were subsequently removed (including the bidet that is a fixture) and that any form of compensation was out of the question. Eventually I got them to agree a replacement fan fridge that was changed on the Monday whilst we were out on excursions, but at least we could use it for the last night of our stay. We really had very litle sleep at night because of the fact that the aircon did not blow cold air. The wifi did not work, exept for a very bad connection for a few minutes initially even though the staff provided us with multiple router options. We could therefore not use the wifi. Altogether this was the worst accomodation experience ever.