Hilton Garden Inn Mount Holly/Westampton

Poor
Traveller Type: group
  : Shower pressure was good and beds were comfortable.
  : The customer service that was provided at check out was far from professional. The young lady at the front desk (Mahogany) was rude, ignorant and very argumentative when I asked a question about the room keys I tried turning in. She was extremely unprofessional . It even went as far as her making comments to the next customer in line about me (talking bad about me) all over me simply asking about the $75 hold which she cut me off when I was speaking. I will not be staying at your establishment due to the lack of professional at check out. Mahogany should not be handling customer service if she can’t be professional when speaking to customes. I am extremely disappointed in how this stay ended. If you would like to know details about what I asked and what she said please feel free to contact me. ALL OTHER STAFF WERE PROFESSIONAL AND TREATED US WITH PERFECT HOSPITALITY..

Very Good
Traveller Type: Family with Young Children
  : Location
  : The price I paid $145,18 on line, then I had to pay another $25 when i arrived, then they changed me another $4 after that. This was too much, in my opinion.

Very Good
Traveller Type: family with young children
  : Location
  : The price I paid $145,18 on line, then I had to pay another $25 when i arrived, then they changed me another $4 after that. This was too much, in my opinion.

Poor
Traveller Type:
  : Shower pressure was good and beds were comfortable.
  : The customer service that was provided at check out was far from professional. The young lady at the front desk (Mahogany) was rude, ignorant and very argumentative when I asked a question about the room keys I tried turning in. She was extremely unprofessional . It even went as far as her making comments to the next customer in line about me (talking bad about me) all over me simply asking about the $75 hold which she cut me off when I was speaking. I will not be staying at your establishment due to the lack of professional at check out. Mahogany should not be handling customer service if she cant be professional when speaking to customes. I am extremely disappointed in how this stay ended. If you would like to know details about what I asked and what she said please feel free to contact me. ALL OTHER STAFF WERE PROFESSIONAL AND TREATED US WITH PERFECT HOSPITALITY..

Good
Traveller Type: Traveling as Couple
  : Appearance was good
  : Close to the highway

Good
Traveller Type: young couple
  : Appearance was good
  : Close to the highway

Very Poor
Traveller Type: family with young children

Very Good
Traveller Type: Family with Young Children
  : This particular location is nearby to my brother and his family. He is the mayor of Burlington Township.
  : My son and I opted not to do the breakfast. We instead chose to go across the street to Cracker Barrel. Nothing necessarily against the breakfast in the hotel, but Cracker Barrel seemed a better value.

Very Good
Traveller Type: family with young children
  : This particular location is nearby to my brother and his family. He is the mayor of Burlington Township.
  : My son and I opted not to do the breakfast. We instead chose to go across the street to Cracker Barrel. Nothing necessarily against the breakfast in the hotel, but Cracker Barrel seemed a better value.

Very Poor
Traveller Type: solo traveller