Best Western Burlington Inn

Good
Traveller Type: family with young children

Good
Traveller Type: young couple

Very Poor
Traveller Type: family with young children
  : It was a good room size for a king suite.
  : When I arrive police where in the lobby due to customer & payment issues. When I checked out the police was called due to customer & payment issues. There was splattered poop on the bathroom wall near the toilet, alot of mildew in the shower & the shower floor was dirty. Sofa bed had a thin pad, not mattress for a kid weigh less than 30 pounds. No sheets, pillows, or blankets where in the room for the sofa bed, had to call to receive...still had no blankets only 1 pillow. I have 2 kids. Overwhelming smell of anti freeze or something coming from the AC unit when it cuts on, you can also smell it in the hallway. A drug activities happening at the far end side door to the hotel. Did not feel safe. Breakfast was terrible, wet powdered eggs, no meat, stile slices of bread, no bagels. Pool was under construction...no pool. Thick plate glass at the front desk like you going to see someone in jail. "NEVER Again" will we spend our good hard earn money to sleep in a place like this again. The only reason I stayed because there was no hotel close by with vacant king room before the 4th of July 2024.This hotel looks good online, it looks good at night with the blue lights, but that's it. Nothing else.

Disappointing
Traveller Type: family with young children
  : Close to work
  : It smelled in the hallway like animals. The floor was wet all the time by ice machine. Beds were hard and small

Poor
Traveller Type: family with young children
  : Torn shower curtain, insufficient lighting, having to get a new key from the reception every day for the 5 days we stayed, poor customer quality (especially if you come across a psychopath in the next room, you won't be able to sleep until the morning), sound insulation of the building is at zero level, the included breakfast consists only of jelly and eggs. .

Very Good
Traveller Type: review category business travellers

Very Poor
Traveller Type: family with young children

Disappointing
Traveller Type: solo traveller
  : WiFi
  : Room smelled terrible- dirty/sour mop.Tv didn’t workShower heat dial was opposite to functionBreakfast was on the very low end of average Dog pee area was a steep piece of scrub grassDogs next door barked a lot accompanied by the owner screaming at them

Poor
Traveller Type: family with young children
  : The breakfast
  : The room was not worth the quality. The tub was cracked. The TV has poor connection and couldn't watch it. The outlets barely worked. The hallway was trashed. The beds were uncomfortable and small. Booking please take this off your site for available choices. This room was horrible. The amount of money I paid was definitely not worth my stay. Very disappointed

Pleasant
Traveller Type: solo traveller