Residence Antares - maeva Home

Good
Traveller Type: Family with Young Children
  : The views,atmosphere and boot room.
  : Big crowds and flat areas

Good
Traveller Type: Family with Young Children

Poor
Traveller Type:
  : Good location
  : Mouldy outdated apartment bad smell throughout, reception staff rude

Poor
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Solo Traveler
  : nothing
  : it was dirty the heated towel rail in the bathroom was covered in rust from where people had missed the toilet when peeing. i told the agent but they said it is was it is

Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Traveling as Couple
  : The location of this property is wonderful because of the magnificent view.
  : I have stayed in this same residence several times before but this was definitely the worst experience so far. It started with Maeva moving the reception desk from the residence itself to the town centre which means additional work and time lost for the customer just so Maeva can save a few Euros. When I finally found the Agency, they let me know that my apartment wasn't ready (at 5 pm after my 9-hours drive) and expected me to wait out in the cold with my friend and all our luggage because the baggage storage at the unloading station was already closed. When we wanted to wait at the Agency in the warmth, they were extremely rude and tried to make us go out in the cold. When we finally got the apartment, we found out there is no water. They kept telling us that the whole town was out of water but that wasn't true. For 3 days we could not use the shower or the toilet normally, because we only had water sometimes during the night but not in the morning or in in the evening when we most needed it. On the third day I finally managed to contact the Agency about the problem (because they were closed for the weekend with no available emergency contact), all they told me that they know nothing about the problem, they had no information but most of all i kept hearing that it's not their fault. They didn't want to make any inquiries as to what is happening nor did they organise any emergency water supply so that we could at least flush the toilet with something. After a while, they stopped listening to me and even hung up the phone. Extremely rude. I tried contacting Maeva central office but they only answered that the water came back during our stay (on the third evening though) so that was it for Maeva. No discount or compensation offered and nothing. I felt like I was visiting a third world country and not a distinguished holiday resort. It ruined my whole holiday.

Poor
Traveller Type: Traveling as Couple
  : The view is nice
  : Everything is dirty, disgustingly dirty, and no one cares. There is nothing in what to cook because scratches on teflon. Pillows are very dirty, matrices and blancket the same. It's a horror story. They talk nice at the reception and say they will try to find a solution, 9 days later, you leave, and the room is the same.. Definitely you can take diseases from this place. RUN!

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children