Four Points by Sheraton Milan Center

Very Good
Traveller Type: family with young children
  : Stylish decor. Freshly renovated. Great location for walking. Easy to get to from the train station.
  : Very small elevators. Tight room.

Good
Traveller Type: review category business travellers
  : The breakfast was great and we had exceptional service from Alex.
  : The front desk staff were not particularly warm, and if you need help, you have to ask, they would not initiate any help. The room cleanliness was also so-so. On my first night, my eyelid was bitten by an insect and swelled in the morning. I got them to check the room and they said they would change the room for me if they found anything amiss. They did not report back on their findings and as they did not switch my room, I assumed things were in order and did not question further. As you can tell, this is the level of service, please do not expect anything more. The lift also broke down on the day I checked in and was only fixed after a day or two. The staff had to help us get to our room floor every time we needed to go up. The bedsheets were not very clean either, there were stains. One of the days I killed a mosquito resting on my bedsheets, it left a bloodstain which the cleaning staff probably saw but did not bother to change. I understand it was a busy week during Milan Design Week, but still, I paid a premium for the stay and the level of service could have been better.

Very Poor
Traveller Type: review category business travellers
  : They charged me twice for my hotel room. This was a scam listing.

Wonderful
Traveller Type: solo traveller

Very Good
Traveller Type: with friends
  : Location is good, staff is friendly, room is new
  : Room is very small, hard to find a place to open 2 suitcases at the same time. Twin beds are close to each other

Wonderful
Traveller Type: family with young children
  : breakfast is good.friendly staff.

Pleasant
Traveller Type: young couple
  : Location and the modern design
  : Room is too dark

Wonderful
Traveller Type: family with young children
  : It is convenient and central.
  : NA

Wonderful
Traveller Type: family with young children

Fair
Traveller Type: young couple
  : The location is not far from train station but it still needs a 15 minutes walk. Without luggage, it’s perfectly fine. Taxi drivers don’t like short trips in general.
  : Water pressure was not stable in both basin and shower. It made bathing not enjoyable at all. Besides, staff are not welcoming.