Kastanienhof

Good
Traveller Type: Business Traveler

Good
Traveller Type: Solo Traveler

Poor
Traveller Type: Business Traveler
  : The restaurant and bar were closed in the evening and no breakfast was available the following morning. Basically I paid for room only, leaving the keys in the room when I left. Room was in a second building, no internet and the entrance and stairwell had a bad smell.
  : Internet and a restaurant with breakfast would have been good, overall poor experience at the hotel.

Poor
Traveller Type: Business Traveler

Very Poor
Traveller Type: Solo Traveler
  : After non-refundable booking I received the information that a late check-in would cost me almost the cost of the booking itself. After engaging with Booking.com customer service and the hotel I have still been charged on my credit card. Very disappointed in both.

Very Good
Traveller Type: Business Traveler

Very Poor
Traveller Type:
  : Absolutely nothing
  : Don't even think about going here! One of our keys wasn't working when we arrived at night. When we called the emergencynumber the owner was incredibly rude and didn't want to help us. He said 'you need to wait until 10 am, then someone will open the door for you!'I explained again that I didn't do anything wrong, but that it was impossible to enter my room. The owner told me again that he couldn't help me and that the best option was to book another hotel. In the middle of the night. I slept on the floor and the next morning we found a lady who could open our room. Also, the day after, or a week later, we didn't hear anything. No excuses, no refund. Nothing. I have visited many, many countries and also many places in Germany. But I never had an experience like this. So rude! I will warn everyone:don't go here! And booking.com: remove this horrible place from your list.

Poor
Traveller Type: Business Traveler
  : The shower
  : No service, old formiture, smoking smell, no shampoo , soap tools For that money is wasting money

Wonderful
Traveller Type: Business Traveler
  : Friendly staff and owner who look after you, you can turn to them with any request or difficulty you might have. Lively events are hosted here on the regular!
  : Lively events are hosted here on the regular - that can be both a good or a not so good thing, depending on what you fancy. I fancied the party atmosphere at their venues but I did NOT fancy not finding parking right by the Hotel because of said party (luckily there is plenty of public parking space by the highway bridges right across the hotel though, so it was more of an inconvenience than a problem).

Disappointing
Traveller Type: Business Traveler
  : There was no kitchen staff. So no food
  : Not their fault but only a receptionist at the hotel No other staff