Staybridge Suites Denver South - Highlands Ranch an IHG Hotel

Wonderful
Traveller Type: family with young children
  : Close proximity to Colorado Eye Consultants.....and, the social "happy hour"
  : Everything was fine

Very Good
Traveller Type: young couple
  : Location
  : Pool not working

Good
Traveller Type: group
  : Breakfast was good. Rooms were clean
  : We tried to check in an hour after check in time and were told the room wouldn’t be ready for 45 minutes.The patio was closed, the basketball court was closed. There was no ice or ice machines.If we were to be given a discount, we’d try it again.

Wonderful
Traveller Type: family with young children
  : Close to Denver Eye Consultants.....(there for some medical issues)
  : It was lovely....no complaints

Pleasant
Traveller Type: young couple
  : Staff was not helpful when a loud party was going on all night. Room smelled very bad of floral cleaning supplies

Very Poor
Traveller Type: family with young children
  : That there was a social hr. That Makayla said she would cancel the reservation and I would be refunded the full amount.
  : The carpet in the room was squishy. When you walking off the carpet to the tile floor it was extremely sticky. Hair all over the bed. I should’ve known when the gentleman before me was complaining that this experience was not gonna be good. I’ve yet to recieve my refund.

Disappointing
Traveller Type: family with young children
  : Booking.com did not advise us the pool was closed until Dec 2024. Als did not notify us a paving project was underway during our stay.

Very Good
Traveller Type: family with young children
  : I enjoyed my time at this location I have to start with the first person my husband and I met that would be Makayla she was sweet, warm and inviting also Brain no one compares to his compassionate nature and genuine heart super respectful, helpful guy. Then there is the night lady that people seem to think she is stand off She is super Nice I enjoyed her very much. Next would be the service staff the maids were trained well and were amazing this place is very clean and ran smoothly which brings me to Brad the GM he by far was the most professional, organized, gentlemen I have came across as I have stayed at many stay bridges. THE VIEW IS A TO DIE FOR. I can’t wait to revisit this this establishment. I look forward to the basketball court they provide..
  : UNFORTUNATELY THEY MONTH I WAS THERE THE POOL WAS CLOSED Such a let down but they did make up for that and I was content and happy with the situation they offered. Last thing is weekly rates were not consistent among everyone. We seen has favorite