TownePlace Suites Denver Southwest/Littleton

Wonderful
Traveller Type: family with young children

Pleasant
Traveller Type: young couple
  : Breakfast was disappointing. The mattress was uncomfortable, and we were "upgraded" to a better room with a view. The view was obstructed by bushes so there was no view.
  : See the answer above

Poor
Traveller Type: young couple
  : The staff were friendly.
  : This property is very dated. Our room was not ready on our arrival at 4:40 pm. The "full" kitchen lacked utensils, and those we found were in the dishwasher, unwashed. The stovetop was unvented, so use at your own risk. Someone else was cooking during our stay, set off the fire alarms prompting an evacuation until the fire department came. The staff were very helpful and told us "this happens all the time". Lastly, while the location was convenient, I witnessed a fight in the parking lot, and on another night, the police were called, apparently taking someone into custody and towing a car!

Poor
Traveller Type: Traveling as Couple

Fair
Traveller Type: Group Traveler
  : We booked and paid for a 2 bedroom suite more than a month in advance. When we arrived, they said they overbooked and gave our room away. The room they gave us, the tv didn?t work. Next day got connecting rooms, tv only worked in one.

Poor
Traveller Type: family with young children
  : Location
  : Television didn't work. They said they would send someone up to fix it. After contacting the front desk 3 times they never did. The bed was small not even queen size. The continental breakfast was non eatable and the worst I've ever seen. The walls are so thin we heard people talking and snoring and their kid was very loud. Terrible experience and we had to leave after not sleeping at all one night. We were scheduled for 3 nights. Would rather sleep in my car!

Fair
Traveller Type: young couple
  : Bed and pillows
  : Says there was a bar under amenities, there was no bar. No ice bucket and crumbs in the cupboard. Had to be moved because first room the TV didn’t work, nor did the phone or the smoke detector! Room only had 1 tea bag, my husband and I don’t do coffee. No spoons, only enough towels for 1 person and no body wash in container on wall in shower. Other flatware only had 1 of.

Good
Traveller Type: solo traveller
  : The TV did not work. I missed a nhl hockey game

Good
Traveller Type: review category business travellers
  : Some of the staff was less than eager to help. Here's an example: I asked where a close restaurant was the evening I checked in. The staff member at the desk told me to Google it. Seriously. Like I didn't know I could use Google. What I wanted was a recommendation and some directions. When I asked for the internet password, the staff member at the desk told it to me. I asked him to write out down. The reply was, I will need to get some paper. I said, "no problem, I'll wait here". He looked at me. I repeated what I said, and then he reluctantly went to look for a piece of paper.
  : Staff's attitude. Breakfast on the weekdays.

Good
Traveller Type: Solo Traveler
  : Great location, bed were very comfortable and clean!
  : Smoke alarms went off and it was clear this is a common problem at the hotel. We were told they have gone off 5 times in the last month and a half. When I arrived to check in, the front desk area was full of boxes and seemed unorganized.