Caffè dell'Arte Boutique Rooms

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Family with Young Children
  : Lovely experience! Loved every thing about the Hotel and stay! Beautiful rooms and excellent coffee & breakfast downstairs at the cafe.
  : Maybe the noise of the aircon

Pleasant
Traveller Type: Traveling as Couple

Fair
Traveller Type: Traveling as Couple
  : The welcome of the staff was nice and informative. The information provided for local restaurants was really useful and the location of the hotel is fantastic. The interiors are interestingly designed and something new compared to standard hotel rooms. The check in and check out was simple and the Ticino ticket was really practical.
  : The room was barely sound proof at night and we had a building site in front of the room. The hotel staff is not responsible for this of course but prior information would have been appreciated. The interior looked good but was impractical, the room was horribly isolated and we could hear people in the other rooms. Breakfast needed to be order the evening prior with a breakfast timeframe of 1h between 08:30-09:30. If you did not order a day prior you had to pay 10.- more to a whopping total of 30.- .There was no chance to tell the staff in person that you wanted breakfast after the weird lobby/boutique shop closed. I would atleast expect a simpler way to order breakfast like a doodle or similar and a longer offering time than an hour. Lastly the coffee.... We got offered tea and coffe in our room that was not free. All good and dandy. But if you do this, you need to: 1. Offer a pricelist or tell us, we didnt even know it was not included in the room price. 2. Only put the coffee and tea on the bill that we consumed. We had to pay all the coffee that we COULD HAVE drank in 3 days. We had 2 out of 6 and needed to pay all 6. Plus we had to pay for the washing of the cups as well. This is just unnacceptably fraudulous behaviour and i will not come back to this hotel, especially not at this price (200.- per night). Its just not worth the money.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : location
  : the airconditioner did not function while the temperature was high

Very Good
Traveller Type: Family with Young Children
  : We loved the interior design of our room. The breakfast that is in the little restaurant connected to the rooms was superb. The owner of the restaurant was very helpful with tips of what to do. The bed was comfy and the linen was high quality. The bedroom was spacious. The restaurants nearby were very good. It was nice to stay in this area away from the touristy main square. Host gave us great restaurant suggestions.
  : The air-con in the room was too loud to have on when trying to sleep. This meant we had a restless sleep both nights. We couldnt leave the window open due to road noise. The host did explain this to us when we arrived but thought it would be cool enough if we switched off the aircon at bedtime. It wasnt. They should install a ceiling fan if they are going to keep such loud aircon.

Wonderful
Traveller Type: Traveling as Couple