Apartamenty Rakowicka WAWELOFTS

Disappointing
Traveller Type: Family with Young Children
  : good location , availability of paid parking
  : it's just a complete disappointment, the apartment is not worth the money, the photos do not correspond to reality, this cannot be rented at booking until minimal repairs are made, dirty, expensive, the first floor is at the entrance, wi-fi was not working all the time

Very Good
Traveller Type: Family with Young Children
  : Warm, nice and quiet place nearby (walking distance) the central station. All you need for short stay is there. Only a matrass in the bedroom we found not really, but it is quite personal thing. The rest is good.

Disappointing
Traveller Type: Traveling as Couple
  : the instruction how to get the keys was very clear, it was very easy to find the address and it was in a close location to the city center (train station, Galeria Krakowska in walking distance). apartment was big and warm, there was even a washing machine with a capsule. bedroom was in a separate room.
  : the apartment was not clean - we arrived to see black hair on bathroom walls and stuck to the couch, spider webs hanging from the ceiling (which we had removed ourselves), the floor was dusty, the lamp in the living room was dusty, blinds in the bedroom were very dusty. I have seen a silverfish bug twice. one of the chairs in the living room was broken. curtain in the living room was broken (barely hanging on one hook, there was a risk it will fall off after stronger pull). we only had 2 towels (one per person) and a small towel-like mat to put on a bathroom floor - shower doesn't have a proper door, so the floor was very wet after using the shower. no hand towels were provided. we had to put all towels on heaters (bathroom and living room) just to be sure they're not going to be wet for next day. check-out time was very early (compared to other places) and not in proportion to the cleanliness of the place.

Wonderful
Traveller Type: Family with Young Children
  : The apartment is on the first floor of a residential complex with its own green courtyard, 5 minutes walk from the bus station, 7 from the railway and 10 from the very center of the city, next to a public transport stop and several shops "Zhabka". in the presence of an electric kettle, microwave, refrigerator, dishwasher, induction cooker, hair dryer, TV. The hosts are nice, all the instructions are perfect
  : part of the lighting did not work, it was a bit dark, broken chairs, there were not enough household chemicals for cleaning and hygiene, there is nothing for washing, in hot weather this is a difficulty

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type:

Very Good
Traveller Type: Business Traveler

Very Good
Traveller Type: Solo Traveler

Disappointing
Traveller Type: Business Traveler
  : Nice location near to the center, but not so busy. Outdoor terrace is nice to have. Equipped with dishwasher, coffee maker and ironing set.
  : It was cleaned poorly, a lot of dust, dirty curtains and sofa. Old and dirty pillows, duvet and blankets. Low level quality of linens, no spare set to nevertheless Ive booked 1 week stay. 1 small bottle of shower gel and only 1 set of towels.

Very Poor
Traveller Type: Business Traveler
  : The only thing that we liked was that the place is very close to the Old Town of Cracow.
  : Everything else. There were no curtains in either room (even though they were advertised in the photos), the apartment is on the ground floor so each passing person could fully see us during the day and night, so as you can imagine there was no privacy at all and we felt very uncomfortable. In addition, the external blinds in the living room and bedroom were broken, so you couldn't lower them. We have complained to the owners/managers and they replied that the blinds belong to the building administration. We stayed there for 5 nights, we asked for at least curtains to have some privacy, however, no one came to fix the problem. In addition, the photos presented on Booking, show a totally different apartment than we have received-photos looks very nice but in reality is very dirty and destroyed, plus things are missing, for example, the bed was different than in the photo. Instead of four chairs in the living room, there were 2 of them, one of which could not be used because it was broken. The soap in the bathroom shower did not work properly, probably the dispenser mechanism was broken. There was no table in the bedroom, the opposite to the photos, we had to keep our glasses and phones on the floor. There was a problem with the internet, it was poor quality. We had to work from the apartment and the internet was very, very slow. The apartment was very dirty - cobwebs with spiders outside the windows, broken walls, broken door frame in the bathroom, mold, small bugs, and ants in the apartment. In general, what the website presents, differs from reality. For sure these photos were taken right after the renovation, but a very long time ago. The price does not match what is actually offered. Despite reporting the problems, nothing happened, neither the blinds were repaired nor the curtains were delivered.