Apartamenty Sun & Snow w Novum Kraków

Wonderful
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Business Traveler
  : the price doesnt correspond to what is stated on Booking. I had to pay twice more for my reservation and nobody prevented me of that

Very Good
Traveller Type: Family with Young Children
  : Close proximity to the main train /bus station which has great connection to the airport, as well as only 15 min walk to the old town. You can walk through the train station which is connected to a shopping centre with all chain food and clothing brands. Just outside the estate there is a nice coffee place "Blossom" serving amazing breakfasts. We arrived very late so picking up the keys was going to be a challenge. However, it wasn't, locked box is just outside the estate, I have been given a code via text message and found the named envelope easily. In the apartment there is loads of space. The terrace area is almost as big as a whole apartment, which I can imagine is very useful in the summer. Very big bathroom with walk in shower that can easily fit two people.
  : There is quite small TV, however, we did not really use it. It's more for reference rather than a complaint. Also the sofa in the living area was not very comfortable, but we have been told that new one has been ordered. Some fixtures like a washing machine connection were visible.

Pleasant
Traveller Type: Solo Traveler
  : + flat itself is new, small but almost perfect. + fast and reliable wifi. + location is ok, it's just outside the city center but there is basically nothing around apart a small shop, a cafe, and the train station. + it can be an interesting accomodation only if you find a good offer, otherwise better to go elsewhere.
  : - relations with the customer (me) were a disaster from the beginning: they debted my credit card with a huge markup, saying it was related to currency conversion, then they debted parking even if I clearly stated I didn't need parking. - almost all messages were in Polish... - several questions sent by whatsapp / booking messages were left unaswered... - the office was closed when I arrived, I had to figure out were to go, in a building that was not even on the map - complicated and oldish app to register, confirm and pay the accomodation and the deposit... again, most of the messages were in Polish... - now I'm still checking if they debted the deposit, under which name, and if they refund it... - the building is new but the shower has no constant water temperature, without moving the handle, water can randomly get out warm or cold and change in few seconds. - bed mattress was truly cheap and thin, worse than hostel mattresses.

Very Poor
Traveller Type: Traveling as Couple
  : They stole 500 zl i never seen something like that before...until now I didn't receive my money back and I will do big action

Very Good
Traveller Type: Family with Young Children
  : Excellent location! Clean!
  : Workers on a new build next to the property using noisy tools in the morning.

Wonderful
Traveller Type:
  : Cozy apartment with a good location, only 15-minute walk to the old center. The apartment was clean and had a full list of necessary equipment, there were coffee, tea, and tablets for the dishwasher. Possibility to rent a parking place at the underground parking. Highly recommend.
  : In some cases, it's useful to have a microwave, but it's not crucial.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : Everything was awesome. First: perfect location, 10 min walk to the main bus and train station, and to a big outlet mall (all next to each other), very convenient. Apartment is in a very quiet gated residential area with 3-4 stories new buildings. On the way there theres a nice Blossom cafeteria for breakfast on snacks. Next to it is abka, small convenience store. Apartment itself spotless, with contemporary design and appliances with AC. Nice balcony for a morning coffee. We really enjoyed staying there.
  : Nothing to say.