70s Guest room

Very Poor
Traveller Type: Family with Young Children
  : the only thing that was positive about this property is the location
  : I don't even know where to start my frustration! The apartment is nothing like the photos that were posted on the Booking.com website. I paid extra for a room with 3 queen size beds and got a room with 2 beds instead. However, that's not all. The balcony and bedroom windows face a garbage disposal from which an unpleasant smell emanates. The cleanliness of the bathroom leaves much to be desired. The bathtub is in a dilapidated state with missing tiles and the inside of the tub was black from the dirt. The spider webs were hanging all over the walls. I feel cheated because the apartment we got is nothing like the apartments that appeared on the Booking.com website. I have already filed a complaint with costumer service but so far no one even replied to me. I've never been so deceived before. Dirty walls, an unbolted kitchen counter that nearly fell to the floor and crushed my daughter's leg when she opened the fridge. A dirty sponge for washing dishes, a thermostat falling off the wall, a broken toilet paper holder .... just a disaster. I don't have the strength to list the rest of the things. We arrived there at 10 pm after a whole day of driving and we really didnt have the strength to look for something. The description on the website did not mention an address other than the one mentioned in the advertisement. This is another drawback. I am using Booking.com for years now and this is first time I am so so frustrated and disappointed.

Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : Nice apartment in Kazimierz district. Big bedroom with kitchen, comfortable bed, bathroom. Good price.
  : No air-condition, so if you open the window, you can hear everything from the street.

Very Poor
Traveller Type: Business Traveler
  : No functioning ventilation in the middle of a hot summer, fridge and microwave not working as well. Receptionists super villains.

Fair
Traveller Type: Family with Young Children
  : Location is very good in the city center. Easy to get everywhere around, tram and bus stop are close. 12 min walk to the bus going in the airport
  : As location is next to the tram its very noisy also there are bar or something else working till late and people are noisy in the evening too.Sheets and towels were bad quality. Sheet wasnt to the size of the bed and it was made out of material that makes you warmer in 37C. Towels were horrible, synthetic and not bath towels but face towels only and 1 per person.

Very Good
Traveller Type:

Very Good
Traveller Type: Solo Traveler
  : Location is very good - about 20 min walking to the old town. The staff was nice and addressed all my questions and problems fast. The bathroom was perfectly clean, the linens and towel were also clean.
  : The room I stayed in needs minor repairments. The bed I was sleeping in lacked several lamellas, and that made it less comfortable. A small fridge in my room was set directly on the floor and the fridge door was not easily opened because it was rubbing against the floor.

Very Good
Traveller Type: Traveling as Couple
  : The Location, the Cleaning
  : Was Cold

Very Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Solo Traveler