SpringHill Suites by Marriott Atlanta Kennesaw

Very Good
Traveller Type: Business Traveler
  : Clan and staff was very friendly and accommodating. Free parking. Relatively quiet for the area.
  : Layout of the room was disjointed, choppy. Makes the room feel cramped. Staff did what they could with typical breakfast fare.

Wonderful
Traveller Type: family with young children

Fair
Traveller Type: review category business travellers

Disappointing
Traveller Type: family with young children
  : Conveniently located across the street from KSU. We were there from out of town for open house for upcoming freshman that will be enrolling for the 2024-2025 school year
  : I booked the room via booking.com and when we checked in and got to the room, you could clearly tell that the room was not cleaned properly. The sofa bed had bodily fluid from a previous sexual encounter. There was women hair accessories still on the couch. Bottle caps on the floor. When we pulled out the sofa bed for our daughter, there were bugs on the frame of the bed underneath the mattress. They were booked so we couldn’t get another room so the maintenance crew came in and had to spray pesticide on the sofa bed and around the mattress. He also sprayed around the rest of the room to include the bathroom. My daughter did not want to sleep on the mattress so he double padded the bed and brought in brand new pillows and sheets. The microwave had hair all over it from the previous person. Clearly the maids do not take pride in doing their job. I think hotels should have grade ratings just like the restaurants. Hotels need to be reviewed by inspectors and not to be relied fully on customer ratings. The manager was made aware and the next morning upon checking out he discounted the room. The breakfast was cold also. For the price and the area I expected it to be a great experience. Ensure before your child sleeps on sofa beds that you check for bugs. Wish I had thought to take pictures to upload.

Fair
Traveller Type: family with young children
  : The staff and room were great, unfortunately the fire alarms went off in the middle of the night and the sprinkler system flooded our room. My toddler was very freaked out by it all and still talking about it almost a week later. They did give us another room, however when contacted about some type of reimbursement they have not reached back out after multiple attempt to reach them.
  : Our room flooding...scaring the crap out of my 4 year old.

Wonderful
Traveller Type: with friends
  : Ice machine on 3rd floor was broke

Wonderful
Traveller Type: young couple
  : Beds were comfortable. The TV was good size. Breakfast was one of the better hotel ones we have
  : The bathroom water pressure was horrible. It was probably the shower head.

Pleasant
Traveller Type: family with young children
  : The location is great, staff we encountered were friendly. Good value
  : Beds weren’t great- saggingHallway in lobby and leading to room looked like there was blood spots (someone’s bloody nose maybe?) when we checked in along with trash outside a couple rooms and it was all still there when we checked out.

Very Good
Traveller Type: family with young children
  : Beds were comfortable loved the pillows staff was very friendly and nice
  : The air conditioning wasn’t working well had air on high cool and turned down to 61 but the room didn’t as cold as I thought it would. My daughter and I both kicked out from under the cover trying to sleep.