Homewood Suites by Hilton Kansas City Airport

Very Good
Traveller Type: family with young children
  : It was a convenient, quiet hotel. It was kind of them to let us check in slightly early. The coffee was good. If the weather was better, I would have enjoyed the pool and basketball court.
  : The bathroom was slightly dated and in need of some repair. The toilet paper was very thin and cheap.

Very Good
Traveller Type: family with young children
  : Location and room. Loved the balcony and amenities.
  : Breakfast. Not many options. Bathroom door didn't close that well. Kind of overpriced!

Wonderful
Traveller Type: family with young children
  : We loved the breakfast options! Our room was just right for our family and the hotel was clean and quiet.

Poor
Traveller Type: young couple
  : The pool was nice. Rooms were large. It had a kitchenette/dining, small living room, bedroom, bathroom (toilet/shower), and sink/vanity between the bedroom and shower area. I like having the sink outside the shower/toilet area. Kitchenette had a fridge, microwave, dishwasher, and 2 burner stove top. The location was great for us.
  : About 1/3 of the employees were helpful and friendly. The rest were not. Parking was packed while we were there. Couldn't find a spot sometimes. On arrival, I looked in the dishwasher, and there were dishes with mold growing on them. While there, we had the following problems; one burner did not work, a clogged vanity sink, a clogged toilet, and an air conditioner leak. All except the burner were fixed, but what a pain. Housekeeping was supposed to be every 2 days. On day 4, I called and got 50 questions of stump the chump before they sent housekeeping up. Housekeeping did not speak english, so i had to use a translation app because they wanted to know what I wanted them to clean. By the time our 9 days were up, I gave up on housekeeping. Breakfast was not great, I ate a bagel twice, that was it. They charged me more than what Booking.com had quoted. And they charged for a movie we did not watch. I am still trying to work that out. They make you leave a message instead of talking to someone. They also provide a website you can submit your billing problems to that does not work. I can't even believe this hotel is part of the Hilton family.

Very Good
Traveller Type: family with young children

Poor
Traveller Type: family with young children
  : The staff was nice, if clean it would have been a nice hotel
  : It was so so so dirty, hair in shower amd clumps of hair in places around the bathroom, dirty carpet and even people's left items still on floor. Food on the kitchen equipment and just overall gross stuff on furniture and bedding. Overall could ve a nice facility but need to hire housekeepers that care

Very Good
Traveller Type: family with young children
  : The hotel was clean, comfortable, and a good price for the money. I liked the room, the pool area was nice, and the location was convenient.
  : The WiFi was a pain to get working, I feel like it should have been easier to get that going. I also thought the staff could have been more friendly. They did their jobs, but didn’t make me feel like they wanted me there.

Wonderful
Traveller Type: family with young children

Pleasant
Traveller Type: family with young children
  : The pool was nice and it was located near good shopping and restaurants
  : There wasn't a Whirlpool, the pillows felt like paper, no handsoap in the bathroom and the lock on the door was difficult to unlock. I had to tell the staff about it two different times.

Fair
Traveller Type: family with young children
  : Front desk was helpful. Patio area was nice.
  : Room wasn't very clean. After arriving into our room I checked the bed comforter to find a stains. Stains on window curtain, chair and a old floss stick laying in floor, and a press on nail in the floor. The pool shuts down at 9. It would be great to at least give kids another hr.