Embassy Suites Kansas City International Airport

Poor
Traveller Type: family with young children

Wonderful
Traveller Type: family with young children
  : The room set-up was really nice. Breakfast was really good.
  : I'm a big Coffee fan & the coffee at breakfast was really bad. The pods in the room were really good. Beds were a little too firm for my liking

Fair
Traveller Type: family with young children
  : Breakfast selection was good and fresh.
  : I wish I knew there was a motorcycle convention because I would not have booked. They were everywhere, parked everywhere and just did not make a comfortable experience.

Wonderful
Traveller Type: family with young children
  : Breakfast good, lots of seating. Cocktail and appetizers were nice.
  : Being charged extra for parking. Especially as far away from city hotel located pay parking seemed too much. There was plenty of parking

Very Good
Traveller Type: family with young children

Good
Traveller Type: young couple

Very Poor
Traveller Type: family with young children
  : Nothing. Had a horrible experience, I want my $$ back ... was harassed and tormented to the point security had to stand guard outside my room to keep my 11 yr old Granddaughter and myself safe and free from.the harassment from the the pack.of teenagers that terrorized the hotel, I was hurt getting into.the elevator thanks to all the flyers that was made on hotel computer and strewn all over the hotel, I slipped on all the flyers on the floor of elevator and seriously hurt my already damaged left foot, was up.all night in severe pain and agony... I am filing a lawsuit against Embassy Suites , my 11 yr old Granddaughter was traumatize by this whole experience,, went from a what should have been a wonderful experience to a night from hell... Will be contacting Embassy Suites Corporate Offuces today, I need to.know where I send the Dr bill and contacting attorney.... Please contact hotel to verify ... Never ever had security standing at my door to keep my family safe at a hotel. ESP .ONE I SPENT $224to stay in for 1 night.... Would have left hotel but we was in the middle of severe weather and didn't want to drive in it with my grandchild being in extreme pain and agony...
  : I didn't like anything. Worst stay of my lifetime!!

Disappointing
Traveller Type: review category business travellers
  : Location near airport
  : The extra linen in room for the guess smelled horrible and sour.

Very Good
Traveller Type: family with young children
  : The room was clean. The bed was comfortable. The atrium is always pleasant at Embassy Suites. The nightly reception with free drinks was great. The bartenders were wonderful. We even ate at the hotel bar/restaurant and were surprised at how delicious the food was there. The shuttle to/from the airport was great.
  : If it wasn't for the bartenders and the food at the restaurant, I would have given it a 6. The staff didn't seem all that interested in being there or helping. When I booked, I asked for towels for the 3 of us, and there were only enough for 2. They also didn't have the sofa bed ready for our child to sleep on. The breakfast was not up to normal Embassy Suites standards, very disappointing. This is our 4th Embassy Suites to stay in, but it wasn't in the top 3. It's still a good value and location.

Very Good
Traveller Type: family with young children
  : It was a family road trip. We enjoyed ourselves