Bitzaro Grande Hotel & Suites

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Solo Traveler
  : Clean and service excellent
  : Food not very good

Very Good
Traveller Type: Traveling as Couple
  : Really good hotel, the rooms are very tidy and modern, really up to the photos!The staff is amazing, specially Kostas from the bar!The pool has a large number of sunbeds.
  : The worst part was the cleaning staff, not because the room wasnt clean (they left the room very very clean, amazing!) but I didnt like the fact that they dont respect the dont disturb signs. For 2 days in a row, I used the device the hotel provides to let them know if they can clean your room - system based on green / red light - and I additionally put the signal for not disturb on the door, and the cleaning staff still knock on the door! If we didnt respond, they will ask the reception staff to call the room! I received 2 calls in the morning from the reception to my room phone saying that they wanted to clean, I was asleep and the sign was at the door so this for me was not acceptable. We are in holidays to rest and Im not obliged to leave my room at 9am everyday!

Wonderful
Traveller Type: Traveling as Couple
  : The design and the facilities were great. Also, it was impeccably clean.Food was tasty and they had a diversified menu.Personnel was very attentive (we celebrated a birthday and we found a bottle of wine and a plate of fruits and cupcakes in the room without requesting them).We had 1l of bottled water in the refrigirator upon checking in, which we appreciated.Overall a very good stay, the negative low quality drinks aspect did not bother is as much as we paid for better drinks outside of the hotel.
  : Drinks were awful, sorry to say that You could not drink the coffee, it was insant coffee from the machines but very diluted (It was stronger at the pool bar but that opened at 10h30 and it was instant coffee as well). My heart jumped for joy when I saw they had filtered coffee but when I poured a cup it looked like a light tea I asked the staff and they pretented not too understand what the issue was, to them it was normal that the coffee was as light as tea. Cappuccino had white floating things is it, it was disgusting. I did not say anything as I already had the filtered coffee experience when they dismissed me. Worst, the water tasted awful, we went outside the hotel to buy bottled water.Wine was bad as well, very low quality, but the beer, although light, tasted good.I would suggest for the hotel to invest in a better drinks package, ask more but dont serve that low quality, it just ruins all the other efforts you make and its a shame.

Wonderful
Traveller Type: Traveling as Couple
  : Restaurant, pool, location, staff ALL TOP
  : Lots of lazars but they won't bother you haha

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Business Traveler

Wonderful
Traveller Type: Traveling as Couple
  : The places was well kept, staff very friendly.
  : The pool was a little cold