Sleep Inn & Suites - Jacksonville

Good
Traveller Type: review category business travellers

Good
Traveller Type: Business Traveler

Very Poor
Traveller Type: family with young children
  : Yes I can give you more information they kept my deposit said I had seven people in my room when I only had my grandkids that they put on my lease there then they took three of them off like I never had them on there they call each one of them up to the desk and got their names and ages but all of a sudden their names vanished off of the lease and they refused to give me my deposit said I had too many people I had two visits which was my god sister and her baby came to get gas money from me and they claim they spent the night they didn't even review the cameras or anything refuse to give me my deposit so I have got a lawyer to take care of this they are going to give me more than $150 now they're going to have to pay me for pain and suffering because of this they made it very difficult and unpleasant to be there and the people that was around agreed with me and will give testimony for me
  : They are not honest they lie if I couldn't have my grandkids in the room why would they put them on the lease and said I can as long as they all didn't spend the night which two of them left and came back that morning and they charged me my deposit because they ate breakfast I have never had that problem before they never said anything but all of a sudden it was a problem I would never come to them again especially for taking my money and making me look like a fool in front of everyone

Very Poor
Traveller Type: Traveling as Couple
  : The staff
  : Dinginess and broken toilet seat

Very Poor
Traveller Type: young couple
  : The staff
  : Dinginess and broken toilet seat

Fair
Traveller Type: Family with Young Children
  : The staff members were nice.When show the condition of the 1st room she gave me, she gave me another room.
  : The first room they gave me had roach on the bed.

Good
Traveller Type: Traveling as Couple

Good
Traveller Type: young couple

Very Poor
Traveller Type: Family with Young Children
  : Yes I can give you more information they kept my deposit said I had seven people in my room when I only had my grandkids that they put on my lease there then they took three of them off like I never had them on there they call each one of them up to the desk and got their names and ages but all of a sudden their names vanished off of the lease and they refused to give me my deposit said I had too many people I had two visits which was my god sister and her baby came to get gas money from me and they claim they spent the night they didn't even review the cameras or anything refuse to give me my deposit so I have got a lawyer to take care of this they are going to give me more than $150 now they're going to have to pay me for pain and suffering because of this they made it very difficult and unpleasant to be there and the people that was around agreed with me and will give testimony for me
  : They are not honest they lie if I couldn't have my grandkids in the room why would they put them on the lease and said I can as long as they all didn't spend the night which two of them left and came back that morning and they charged me my deposit because they ate breakfast I have never had that problem before they never said anything but all of a sudden it was a problem I would never come to them again especially for taking my money and making me look like a fool in front of everyone

Very Good
Traveller Type: family with young children