Sirma Sultan Hotel

Disappointing
Traveller Type: Solo Traveler
  : - The staff are happy and kind - The staff willing to guide and help - location amazing everything close to you - I would like to thank the staff for booking the PCR test for me which was very good - The lady who provided team and breakfast very happy to help too - hot water and airconditioner always working no issue - The hotel clear but always smell of smoking - The staff can speak English and try them best to help you
  : First night - The first room was on the 3rd floor and NO Lyft plus smell of the smoking room non stop - I went and spoke with staff and unfortunately all rooms were fully booked so I had to wait till the next day to change room - when next room was on first floor but bad smell coming from the bathroom I have tried to change the smell with no luck - The breakfast Items are cold not hot food - There is no windows view whatsoever - The Bed not comfy at all - The Facilities in the room are very old and not well kept and some of them are broken

Good
Traveller Type: Family with Young Children