Studio 6-Houston TX - East

Very Poor
Traveller Type: young couple

Very Poor
Traveller Type: group
  : The room was disgusting. Wifi had no signal most of the night. There were bugs. The remote for the TV had been misplaced by the maid and the front desk clerk didn't know how to fix it. First he said that someone was coming that same night to fix it so we could have a remote to control the TV (it was on the guide all night and we couldn't watch anything). Then he said no, someone wouldn't come until the morning. Then he refused to give us a discount on the room for the inconvenience. The next morning a different clerk was there. She did what the previous guy said he was going to do and called someone to guide her on how to program a different remote. After waiting all night and most of the morning, we were FINALLY able to watch TV only a little bit before checkout. The door had been previously busted in and not fixed properly and the outside lock was busted. This poses a serious security risk since the entire place is filled with crackheads. I paid for a smoking room but the night clerk told me they don't have ashtrays and we would have to use a cup with water. This place is not cleaned properly, nor disinfected per COVID protocol, and has dust and dirt piled up everywhere. The sheets and blankets on both beds were stained and burned. This is an expensive horrible place to stay. You would think that for the amount we paid (which is comparable to other, better places we have stayed) we would be able to enjoy a quiet, safe place to stay and be able to enjoy the amenities we paid for. The have a broken hot plate in the room and a lot of the electrical outlets don't work. They also had a toaster and a coffee pot, but they were both disgusting and probably had not been cleaned in years. The coffee they provided was horrible. There is not one good thing I can say about this place other than thank God my stay is over
  : Everything. There is nothing good about this place. I also went in to the office to purchase a can of Coke and the night guy tried to charge me $2 for a warm soda. It seems to me that they charge the most for everything, yet give their customers the least. If the health department where to pay them a visit, they'd probably be shut down. This was an awful experience in every single way.

Disappointing
Traveller Type: family with young children
  : Location
  : Room wasn't clean. Comforter/sheets were stained. Tube was dirty. Found a roach on the wall.

Very Poor
Traveller Type: young couple
  : Absolutely nothing!!!
  : They don’t have tv channels at all!!! You’re literally stuck on a snow storm!!!

Poor
Traveller Type: young couple
  : I had a shattered window

Poor
Traveller Type: family with young children
  : It's close to Walmart and on bus line.
  : People bringing noise from evening to late night fall and I didn't get my full refund