Red Roof PLUS+ Chicago - Hoffman Estates

Fair
Traveller Type: Family with Young Children
  : It was convenient because it was close to my graduation venue located at the NOW Arena. Beds were comfortable enough to sleep after a 19 hour drive but not so much the next 2 nights. The office attendant was very friendly.
  : The floor was filthy, like no one swept in days. It had a greasy feel to it like they used real hard wood floor cleaner at one point which made the filth feel even more gross, see picture. The tub and shower was so grimy. Staff is too lazy to clean it even they know it can be done because they cleaned a perfect square around the drain, see picture. At least the drain didn't clog when showering. They leave a tip envelope in the room with the staff name that cleaned the room. I never heard of such a thing when the hotel does not offer to go in at least to take out the trash having booked for 3 nights and embarrassing when the floor and bath area were not cleaned at all.

Good
Traveller Type: Solo Traveler

Good
Traveller Type: Family with Young Children
  : The beds were comfortable. The location was good. The front desk staff were friendly.
  : Requested an extra blanket and never got it. The fixtures were cracked and worn.

Very Poor
Traveller Type: Solo Traveler
  : Room had bed bugs. I was not able to switch rooms. Staff at front desk was disrespectful and yelled at me for not wanting to be in an unsanitary room that had bed bugs.

Wonderful
Traveller Type: Business Traveler

Wonderful
Traveller Type: Solo Traveler
  : Easy to get where I needed to go and not too far out of Chicago city center
  : Bathroom door was broken but not a big deal.

Very Good
Traveller Type: Solo Traveler