Grand Hotel Holiday Resort

Very Good
Traveller Type: Family with Young Children
  : The structure of thehotel was very nice. From the moment we arrived the staff in general had been very kind with us. There was a nice variety of food and good service overall (in terms of cleaning and animators). The attached slide park was great fun and the large pool is good also, although sometimes crowded. Some of the evening programs were very nice (e.g. magic show, quiz). There was a frequent minivan shuttle service to a nearby beach, which we did not try.
  : The service (i.e. not the food) in the all-inclusive buffet-style restaurant could be much improved (we did not try the a-la-carte one), it did not reflect a 4 stars hotel. The waiters seemed to be very inexperienced in terms of handing out utensils, collecting plates, placing used water bottles from one table to another, etc. The whole system in the restaurant was a bit weird. The service menu in the bars was very limited and conservative: all cocktails were from pre-mixed bottles, so you could not ask for alcohol-free versions. The only four alcohol-free cocktails tasted very artificial from sugary concentrates instead of fresh juices, which was typical for all juices served even for meals. The animator team was doing their best, however the evening programs were not always that entertaining (e.g. karaoke). The game room was very disappointing. The two pool tables and air hockey table didnt work, the table tennis table was in a very bad shape. There was not much else in the game room. The gym was also very disappointing. One of the two treadmills did not work, the number of equipment was very small, and missing some essentials (such as dumbbells or cable machines). The hotel is located next to a busy road, making it rather isolated if you are on foot.

Good
Traveller Type:
  : Breakfast was very good but they are reluctant to serve large portions and one has to be dogged to ask for more.
  : The location is different to that shown on the map, it is further out of town than the location shown.

Very Good
Traveller Type: Business Traveler
  : The staff was great very friendly and definitely meet the expectations. The breakfast was great. Definitely recommended
  : Maybe some more options for dinner for children

Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Solo Traveler

Very Good
Traveller Type: Business Traveler

Good
Traveller Type: Solo Traveler
  : I like the size and facilities at this resort hotel. The breakfast was of good quality. But more wider vegan options would have been great.
  : The staff at the reception desk could have been more nicer and more accommodating. Loved everyother staff member that didnt work on reception in particular the entertainment/Animation team eg. Pascale & Luca...thanks for making my stay enjoyable :)

Fair
Traveller Type: Family with Young Children
  : For the price it was fine. The room was big and clean, but absolutely no atmosphere. Not a plant or anything else for cozyness. The hotel was like that. Its fine and ok and clean, but no atmosphere. Guess the price reflects that. The pool was great. The waterpark was great for the kids.
  : Big buffet of food, but the quality was not good. Cheap ingredients. Made to fill up the stomach, not for pleasure. The use of plastic was painful to see. Everywhere use of plastic to be thrown out after 1 time use. Seriously a waste and not the right signal in these times. No atmosphere anywhere at the hotel.

Very Good
Traveller Type: Family with Young Children
  : Spacious grounds, numerous points for food and drink, we were all inclusive. Three pools and a slide park to choose from. There was a transfer vehicle available to take you up the hill as the hotel is spaced out over a fairly steep hillside. The accommodations are only three stores and the blocks are spaced out so you dont feel closed in. The hotel manages its COVID regulations well with plenty of cleaning especially out door areas.
  : Nothing really apart from some of the steps if you are getting on in years.

Wonderful
Traveller Type: Family with Young Children
  : We loved the pools, tried 2 from 3. Although we couldn't use them a lot as they're not heated, and we stayed there begining of October. The room cleaning was good and regular (every day). Overall, the hotel takes the sanitary protocol seriously. There was even a doctor coming every morning that could take your PCR or mesure your blood pressure. There are 2 beaches in a walking distance, however it'll take you at least 15-20 min to get there. To the one in the village you can get by the hotel free shuttle. Nice territory and the view from the upper part of the hotel. The food in the main restaurant was nothing special but good, we always could find smth to eat. The Greek restaurant of the hotel serves tasty food with nice presentation.There is a small shop in the hotel + 2 other ones near by with the essential things + a bit of souvenirs. Enough if you want to make a sandwich, buy yogurs, wine or some last minute souvenirs. As it's normal for these kind of shops, they're a bit pricy. There is a bus stop just by the hotel entrance if you want explore the island.Special thanks to the reservation team of the hotel ! :)
  : There is no map anywhere. I suppose that before they gave it to you during the check-in. But now because of the covid, they put useful info to their app (and it's good), but they forgot to put the map... And the hotel is big, has many facilities, some activities in different places. So, you're obliged to ask these kind of questions on the reception.The receptionists seemed a bit lost sometimes (language?), but helpful, so, we managed to get all info needed.The hotel is a bit far away from the beach but we knew this when we booked the hotel.There was no need for us to go to the animation, we heard everything in the room :)), while we were not next to the main pool but on the next line from it. However, from the point of view of the mobility it's very good position, and still you hear less comparing with the rooms just near the pool.The desserts in the main restaurant. Most of them were not good as per our taste. The hotel has rooms quite high on the hill. Was not an issue for us, and there is a hotel shuttle that can get you there. But can be a pb for somebody, so mentioning it here.