Astra Village Apartments & Suites

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : Staff were brilliant especially Maria and Christoff in the bar. Great location. Always space around the pools.
  : Room cleaning was a bit hit and miss.

Wonderful
Traveller Type: Solo Traveler
  : All perfect but very bad internet connection
  : Very bad internet connection

Good
Traveller Type: Traveling as Couple
  : Friendly and very helpful reception staff they could not have been better.
  : We had a one bedroom apartment which was okay for our short stay. Very basic self catering facilities. Bathroom okay but very dark. Window and balcony door frames rotting, pieces of paper wedged into gaps. Large balcony but in full sun all day, no shade or parasol, plastic sun chairs. My first impression was that it was dirty but it was not it was just old and in need of modernisation.

Poor
Traveller Type: Family with Young Children
  : Going Home
  : We booked a deluxe apartment for 3 with Sea and Mountain view with air conditioning and free WIFI & SMART TV, agree we could see the sea and we had views of the mountains, so that was correct. not sure where the deluxe came from it was two rooms, which were a master bedroom with another room which had a unit with a travel cooker a fridge with a sink, the sofa that was in that room was made into a single bed and a toilet in-between (DELUXE) on the first night the heat in the room was unbearable to a point we all slept in the same bedroom moving the beds under the air conditioner to cool down, one small air conditioning unit for the whole apartment (shocking) to a point were our son was crying he wanted to go home. We asked the next day to hire a fan to which we were told "we will try and get one for you" ( i am still waiting) we bought a fan out of our pocket which made the next 2 weeks bearable. TV had 2 channels BBC world news and a german channel, 2 weeks of BBC world news. I made a beeline for the WIFI to which it didnt work in the master bedroom only in the second room. infact the WIFI to stream was inadequate all around the "village". The Shower is a hazard in itself as it fluctuated between hot, cold and scolding, we and others complained to the manager although nothing was done to rectify. To be fair if you are a couple and you want a cheap no hassle holiday to a beautiful part of Crete then its perfect but if you are a family and want a bit of the 20th (yep i said 20th not 21st) century then stay clear.

Fair
Traveller Type: Family with Young Children
  : The member of staff Manos (bartender and pool guy!) what a lovely man. Polite, well mannered. Nothing to much trouble.
  : The manager was very rude and inappropriate. We had to change our room as he said he needed it ! We was moved to a nicer room. But was the inconvenience of having to move once being settled. He made rude innuendos to my partner !

Wonderful
Traveller Type:

Very Good
Traveller Type: Family with Young Children

Good
Traveller Type: Traveling as Couple

Fair
Traveller Type: Traveling as Couple
  : Great position, staff friendly and hard working. Public facilities good and clean.
  : Rooms very tired and poorly maintained, cleaning perfunctory. Very poorly stocked kitchenette, you could just about make toast and boil an egg.