El Greco Hotel

Wonderful
Traveller Type:
  : Loved the location, the decor, the 24/24 check in!
  : Nothing really, we had a noisy room but that was just atmosphere!

Wonderful
Traveller Type: Solo Traveler
  : Central location - very friendly helpful people

Fair
Traveller Type: Traveling as Couple
  : Always stay here now when in Heraklion as the hotel is both central and pleasant plus great value for money. The breakfasts are unvaried but ok and avoid the need to pay for expensive coffees at nearby places. Out of peak season it's great to be able to check in early and not leave luggage in reception but.....
  : Unfortunately this most recent stay was somewhat spoilt by a surly, miserable and rather intimidating reception staff member who made a meal of checking us in, despite us already being on their system having stayed only the previous month (and many times before), didn't bother to check that we'd extended our stay before accusing us of not having checked out at the right time and so he alleged thought overstayed our booking (we had pre emailed the hotel via Booking.com to make this clear but didn't get a reply) and the same person later demanded payment for breakfast (which we mistakenly thought was included in our original booking but wasn't and we were happy to pay for but unhappy with the way we were asked for ten euros as though we were trying to escape without paying). There was nothing to put on the door about cleaning etc. and so our room was needlessly cleaned and supplied with new towels and sheets each day which was quite unnecessary but our experience at reception put us off asking for a door notice.

Very Good
Traveller Type: Solo Traveler
  : Excellent location.Good hotel

Good
Traveller Type: Solo Traveler

Fair
Traveller Type: Traveling as Couple
  : Downtown location, help from hotel staff for booking a taxi.
  : Noises during the night from other rooms (other guests voices, running/flushing water, etc.) didnt allow to sleep properly. Hotel cant be reached by car hence baggage drop was difficult.

Very Good
Traveller Type: Solo Traveler