Heritage Hotel Hallstatt

Policies

When booking more than 4 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

Pets are allowed on request. Charges may be applicable.

Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 15 years old stay for € 63 per person per night when using an existing bed.
Children up to and including 5 years old stay for free when using an available extra bed.
Children from 6 years old to 15 years old stay for € 63 per person per night when using an available extra bed.
People 16 years old and over stay for € 89 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
A damage deposit of EUR 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that the centre of Hallstatt is a car-free zone. You need to park your car on the P1 parking outside the town, which can be reached through a tunnel. Additional costs apply (please see Parking Facilities).

A shuttle service is provided for guests who park at and hold a valid ticket for P1 parking lot. It is free of charge and only available on arrival and departure.

Please note that it cannot be guaranteed in which of the 3 historic buildings you will be accommodated, because requests for a specific building are subject to availability. Haus Stocker and Haus Seethaler have no lift. They are a 3- to 5-minute walk away from the main building, where the breakfast room and other facilities can be found.

Please note that smoking is strictly not allowed in guestrooms. A penalty fee of EUR 60 per incident will be charged.