The Nags Head Hotel

Wonderful
Traveller Type: Business Traveler

Fair
Traveller Type: Traveling as Couple
  : location
  : The hotel was very noisy overnight and we hardly slept! The girl serving breakfast was lovely! very attentive ! the breakfast was very greasy and the black pudding was burnt, Couldnt cut it!

Very Good
Traveller Type: Business Traveler
  : outstanding dinner and breakfast
  : annoying fire safety light in room that glowed green all night and disturbed my sleep. Room furniture not as good as it could have been for business traveller - needs a chair and table sufficient to use a laptop.

Disappointing
Traveller Type: Traveling as Couple
  : The breakfast was very tasty, though we had to ask for basics such as butter. Plates etc not cleared from other tables which were vacated soon after we arrived. Being well within the stated hours for serving breakfast, we were a little surprised to have the area vacuumed very thoroughly at the same time.
  : The room (No.6) was miniscule. Less than 12 inches either side of the bed, where the ceiling was very low. Not even one chair. A lot of money had been spent on refurbing the bathroom but the door handle on the inside was about to fall off, there were no more than 3inches either side of the toilet seat which itself was attached only on one side, and the shaver socket had been damaged such that razor cable did not stay connected.

Very Good
Traveller Type: Traveling as Couple
  : Dinner - excellent

Very Poor
Traveller Type: Family with Young Children
  : The room and food were lovely. The service for food was too slow. Parking was good.
  : Drunken people in the next room trying to get into our room and scaring my son.

Good
Traveller Type:
  : The staff, especially on the first night, were excellent. Friendly and helpful. Food was great too, though perhaps another option for vegetarians so you dont have the same things each day but the quality was excellent. Also appreciated that despite the bar being open and busy, music was quietened at a reasonable time for those needing an early night.
  : Lack of coffee machine in the room, and no turndown or just refreshing the refreshments was a bit of a shame. The fire escape light too was so distracting it was hard to sleep. Seems odd to have to block out the green light with a coat to not be kept awake. Some of the furniture was also damaged. For the price youd sort of expect just a little more.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : Excellent breakfast served by Helen who was lovely.
  : Bathroom was very clean but shower was difficult to adjust and control temperature. The floor became very wet which posed a risk of slipping.

Very Good
Traveller Type: Traveling as Couple
  : The hotel is well presented and clean. The staff were welcoming and upgraded us to a better room on arrival as they were quiet, which was great. The breakfast provided was of good quality if limited in scope (see dislikes) and the service good. The car park was convenient, and the bathroom was very modern with a great power shower. The bed was comfortable, and the size of the room was adequate but not generous.
  : There were some odd things about the hotel that may have been down to the outgoing manager, perhaps? A new manager started the day we left, and he appeared to be managing a far from ideal setup left by the outgoing manager.Breakfast was a choice of 1 of 5 options only with Juice and tea or coffee. We opted for a cooked breakfast and dared to ask (since the menu stated you could have only one option and I didn't want to get put in the stocks) if we could have some cereal or yoghurt. The new manager was obliging and brought us what appeared to be the Continental option, which was more than we asked for and slightly embarrassing. Some Croissants also arrived very late and unexpectedly since we hadn't ordered them, so we took these away in a container provided by the manager!Paying was certainly the most aggravating experience I have had in my years of travelling. Despite the presence of 3 modern payment machines and the manager at reception, the hotel was unable to take a card payment before we left. This was resolved after numerous phone calls both ways while we travelling, which was most inconvenient. I did offer to pay via an instant bank transfer as well, but this offer was turned down by the manager who clearly needed payment by card on the day of leaving.We would probably not stay at this hotel again unless assured of a choice of continental breakfast as well as a cooked to order option. This variety of breakfast is readily available even in the more basic hotels we visit.