Knossos Beach Bungalows Suites Resort & Spa

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Solo Traveler
  : Room was a 10/10. Being able to wake up and step into a pool, whilst also on the beach front just never got old - it was sensational. The room was good enough to assuage most other concerns. Much of the staff were excellent, particularly those in the buffet, and Manos at front desk was very helpful. The environments in general were superb - the buffet restaurant overlooking the beach, the room, the bars - first class.
  : At times, there were issues with front desk. I had to ask 3 times to get a price on adding an additional guest which ended up costing 200 Euros for essentially just a few extra meals / drinks. In the bar, perhaps it was busy, but actually getting an order took far too long. On my first morning, I woke up to a cockroach inside the room which seemed dead but then proved to be VERY active. It was the only one I saw, and wasn't a big deal, and I guess to be expected for the climate. BUT - 80 Euros, for 1 bag of washing, that was only completed after 50 hours, is really unacceptable. I had been travelling already for a number of days, so wanted some fresh clothes. I guess this is not a service used often. But I could have flown back to the UK, washed them, and returned to Crete in less time than it took. And 80 Euros is just really, really appaling as a cost. I strongly encourage the property to either adjust this or consider not offering the service at all. It's a strong way for a guest to feel quite exploited.

Very Good
Traveller Type: Business Traveler

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple
  : The staff was so friendly The food was very good! Vicky from the Restaurant Si La was so kind and friendly !!
  : nothing

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : Knossos Beach staff are out of this world, very special, caring and a welcome smile for every moment. Lovely sandy beach, excellent food, best beds and showers. Special mention to the dynamic duo in Guest Services and all the restaurants and bars staff. Exceptional!
  : The location is challenging g so close to Heraklion airport. OK to see the planes going over daytime but through the night is very disruptive for sleep. Bring ear plugs!

Very Good
Traveller Type: Traveling as Couple