Turquaz Cave Hotel

Very Good
Traveller Type: Family with Young Children
  : Excellent view of balloons and friendly helpful staff.
  : Only 1 room in original cave so becareful.

Disappointing
Traveller Type:
  : Breakfast is poor and not tasty a

Very Good
Traveller Type: Traveling as Couple
  : Very friendly and helpful staff. We had a late departure and they kindly stored our luggage for a few hours.

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children
  : The place was relatively quiet. The room I got was spacious and I felt like I got the cave room experience. The restaurant area offers a nice space to watch the balloons fly by. The front desk was quite helpful at all times.
  : I think that the only thing I wasn't a huge fan of was the breakfast. Thankfully there were many options to choose from, but not all of them were great. One more thing was that the hotel is located up a hill.

Very Good
Traveller Type:
  : Location, quiet, and wow balloons flying over our room!! Oh Leo was polite, informative and great host
  : The cave room felt a bit too close (not sufficient air) so we were moved to another room with windows- Thanks!!!

Very Poor
Traveller Type:
  : Only one mistake made all beauty worse
  : I have read nice comments for breakfast ,lovely staff and management . They have last room left which was 4 people I have booked that I wanted to have my family have breakfast all togetherThey was there for to take their stress off I have call them many time to make sure everything is good especially breakfast They all said everything is fine Next day you try to charge my guess for breakfast Even though they keep telling our reservation for 4 people we have right to have breakfast for free So they send back 2 of my guess And make them full of stress while theyre on holiday I was on the phone couple of time As I booked this reservation If anything will needed to ask me No one cared

Good
Traveller Type: Traveling as Couple
  : The staff was very helpful and kind, they helped us book a hot air balloon and a night show, and were friendly and quick to respond to messages. Breakfast was generous, with a really nice outside roof patio you could also see a good view of the balloons from. The location is great, within walking distance of the center and high up with really cool views of the landscape. We opened our door to tons of balloons in the sky one morning, it was magical! But...
  : The bathroom had an awfully strong sewage smell. Even with the bathroom door closed our room, Room 2, reeked like sewer. We tried airing it out but it didn't help. The bathroom itself was clean- it smelled like it was coming from deep in the sewer pipes. I read this on previous reviews before booking and thought people were exaggerating, but it really actually is that bad. Also our room wasn't in a cave, but it was next to a cave-like structure.

Wonderful
Traveller Type: Traveling as Couple
  : Small, simple, cozy hotel... Nice view from the terrace. Responsive administrators helped us with balloon flight and transfer. Good breakfasts. This hotel has excellent value for money.

Good
Traveller Type: Family with Young Children
  : Situation, away from town centre
  : Lack of service