Piazza Pitti Palace - Residenza d'Epoca

Wonderful
Traveller Type: Family with Young Children
  : Amazing location for great sights & restaurants and slightly away from the madding crowd across the river but only 5 minutes walk to get there. My family & I loved this hotel!

Very Good
Traveller Type: Solo Traveler
  : Starting with the great - location is unbeatable. Right opposite the Pitti Palace. However, you only get the view from a handful of rooms. Ours faced a back street which was fine. It's close to everywhere and super convenient. The apartment we had was amazing - massive, with a separate sitting room and dining room, as well as main bathroom, guest toilet and a spa! That was the highlight. Jacuzzi bath big enough for two, and a sauna. Just what these two tired tourists needed after a day of sightseeing and shopping. It's an actual old palazzo so it came complete with frescoes and other pretty fixtures and elements. All the amenities, bathroom goodies and kitchen/minibar supplies were great. The bed was very comfortable, the mattress hard enough. One of the best things - Nespresso machine!!! The staff were great, friendly and helpful. Reception hours are a little random, few hours in the morning and few in the afternoon, but we were told of that beforehand and the fact that we showed up during the break in working hours and had nowhere to go was on us, and has not affected the rating I gave, despite the fact that it would have been nice to have a toilet facility while waiting for the check in time.
  : Ok, now for the not so good. What ruined the otherwise great experience and resulted in the rating of 8 instead of 10 was the absence of any sound proofing. I understand it's an old building, but hey, I suppose even in an old building you can throw a carpet or two on the wooden floors? And explain the situation to the guests and ask them to refrain from reenacting buffalo stampede scenes at 1am. Warn them that the floors are wooden and the sound carries. It was awful. I couldn't sleep, and any positive emotions after an amazing spa session were totally gone by the 3rd hour of the noise - which restarted again at 6am. There is a lot of noise from the street as well, but this being a central location is not the fault of the residence, and we knew what we were getting into. Nothing, however, could have prepared us for the lack of soundproofing inside the property. Beware that the elevator is super tiny, one person with a suitcase is snug, anything more and it's a no go. Again, old property, completely understandable and actually it's great they have an elevator at all. Some other apartments we stayed in centrally didn't have one - that was much worse. The wardrobe smells really strongly of moth balls, we could not bear to even open it, let alone place our clothes on hangers there. We opened it, cringed, shut it immediately, laughed and forgot about it. The noise was really the only (huge) issue, otherwise I would have wholeheartedly recommended this property. Maybe we will give it a try again, to see if our suggestion of thick carpet in the 2nd floor rooms was listened to :^) If you are not a light sleeper - book the luxury apartment, and thank me later!

Wonderful
Traveller Type: Family with Young Children
  : Great location with lots of good restaurants near by. Easy walk to many points of interest. Peaceful at night and the windows do a great job of keeping out daytime noise. Charming little fireplace with candles in the main bedroom was a lovely touch for November evenings. The beds were all super comfy!
  : Not a problem for our family but good to know that all bathrooms are accessed through the main bedroom.

Very Good
Traveller Type:
  : Carolina is so lovely to address to our special request. The receptionist is so helpful to call the taxi for us to the Florence train station. Really enjoy our stay in wonderful place!

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple
  : Love the ambience the staff were very helpful and friendly.
  : Late night noise in street but hey it is Italy