VONRESORT Golden Coast & Aqua - Kids Concept-Ultra All Inclusive

Policies

WiFi is available in public areas and is free of charge.

Free public parking is possible on site (reservation is not needed).

Pets are not allowed.

Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
No extra beds are available.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Please inform VONRESORT Golden Coast & Aqua - Kids Concept-Ultra All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Safran is closed from Sun 01 Nov 2020 until Wed 31 Mar 2021
Bar is closed from Sun 01 Nov 2020 until Wed 31 Mar 2021
Sauna is closed from Sun 01 Nov 2020 until Wed 31 Mar 2021
Fitness centre is closed from Sun 01 Nov 2020 until Wed 31 Mar 2021
Spa/wellness centre is closed from Sun 01 Nov 2020 until Wed 31 Mar 2021
Hot tub/jacuzzi is closed from Sun 01 Nov 2020 until Wed 31 Mar 2021
Swimming pool is closed from Sun 01 Nov 2020 until Wed 31 Mar 2021
Swimming pool #2 is closed from Sun 01 Nov 2020 until Wed 31 Mar 2021
For cash payments, the property accepts Euros, Dollars, UK Sterling, Swedish Krona, Norwegian Krone, Danish Krone and Swiss Franks.

For stays between 01-20 November 2022, A La Carte Restaurant is free for 1 time for every reservation made for 5 nights or more (except Longhorn Steak House).

Please kindly be informed that children facilities are available between the dates of 1 May and 15 October. Outdoor facilities may not be available or activities can be postponed due to weather conditions.

Please note that aqua park will be open from 20 April until 31 October (changes may occur due to the weather conditions).

Please note that beach pavilion is available at a surcharge at Iskele Bar. Guests can benefit from sun-lounger free of charge.

Please note that the indoor pool will be closed in the summer season as outdoor swimming pools will be actively used.

Please note that guests are required to pay by 3D secure system in order to guarantee the booking. Property will get in touch with the guests for more details.

Property serves as Ultra All Inclusive between the dates of 1 April 2020 and 31 October 2020.

For stays between 01-20 November 2022, A La Carte Restaurant is free for 1 time for every reservation made for 5 nights or more (except Steak House)