The Shore Club Wisconsin Ascend Hotel Collection

Good
Traveller Type: Family with Young Children
  : Great facility and accessible to water sports rentals.
  : Requested razor and another family member requested feminine products and never got those items. They were short staffed due to COVID and that part of the customer experience could have been better.

Very Good
Traveller Type: Business Traveler

Very Good
Traveller Type: Business Traveler
  : The location was great and the grounds were beautiful. The staff was pleasant and helpful. We loved the deck and the table to sit at.
  : Walls were thin. We could hear the people next door as if they were in the same room with us. No breakfast.

Disappointing
Traveller Type: Family with Young Children
  : Great staff and location
  : Coffee maker did not reach plug in. Door to adjoining room could not be locked. Staff fixed

Wonderful
Traveller Type: Traveling as Couple

Disappointing
Traveller Type: Solo Traveler
  : Location was splendid! What breakfast? I went back to my hometown and ate breakfast there. I wasnt given any clue or idea where the breakfast was until I checked out.
  : I wouldve felt so much safer and better if someone wouldve been on the property after 4:20 PM owner of the place or work there. My TV did not work and I had no idea how to make it work.I was told that I shouldve called and I did and there was no answer.

Disappointing
Traveller Type: Business Traveler
  : Expensive for no breakfast Horrible crude crowd A lot of swearing and people coming in all hours even after 2 am!!!!No rest :( would never stay here again Check in person was nice but coffee cups to big to make a coffee and like I said felt like calling 911 all night
  : Too noisy Not enough of a staff force No traditional breakfast just dry pastries included :(

Very Good
Traveller Type: Traveling as Couple
  : Rooms were nice it was quite an close to the lake
  : The room was not cleaned between night 2 night stay but wasnt a big deal extra towels were in the room

Pleasant
Traveller Type: Traveling as Couple
  : Location
  : No chairs to sit on in the room. Tiny bathroom sink and toilet/tub area. No microwave. Noisy Hallway. Grounds could be better maintained. It looked like the facility grounds was understaffed.

Pleasant
Traveller Type: Family with Young Children
  : We love the location and the convenience of a beautiful beach and pool. The tiki bar staff is consistently excellent year after year.
  : Feels as though the new owners put band aids on the issues that exist in the hotel building with no intention of actually fixing the issues. There are moisture issues, the TV didn't work, drains are clogged, and parking is limited. Not worth the price tag