Motel 6-Edgewood MD

Very Poor
Traveller Type: Solo Traveler
  : If anything, I guess I liked the price. But other than that, I (again) guess I should've expected what I paid for. Which is, stained linen and floors, a puddle on the floor from the AC unit, and then when I reported to the front desk. I was asked to go and retrieve the towels needed to clean up the water. But - what I dislike the most is? The inability of any person (nationality, creed, or race) to be able to adequately speak the language of origin. While working within a customer-based setting. Customer satisfaction, nor customer service can be part of a company's mission/foundation if the employees that they hire are unable to properly articulate and understand English grammar. I am not advocating for any to lose their job, nor am I suggesting that said individuals shouldn't be hired. But if you're going to hire a person who can't speak of the country that your company resides. Having them be the point of contact, the person who is to be responsible for greeting and attending to the needs of your customers/guests. That may not be the best idea until you have provided them with training, and/or have them work elsewhere until you're able to speak to them over the phone and you're satisfied that both parties are hanging up the phone, fully understanding what was just talked about.
  : But other than that, I (again) guess I should've expected what I paid for. Which is, stained linen and floors, a puddle on the floor from the AC unit, and then when I reported to the front desk. I was asked to go and retrieve the towels needed to clean up the water. But - what I dislike the most is? The inability of any person (nationality, creed, or race) to be able to adequately speak the language of origin. While working within a customer-based setting. Customer satisfaction, nor customer service can be part of a company's mission/foundation if the employees that they hire are unable to properly articulate and understand English grammar. I am not advocating for any to lose their job, nor am I suggesting that said individuals shouldn't be hired. But if you're going to hire a person who can't speak of the country that your company resides. Having them be the point of contact, the person who is to be responsible for greeting and attending to the needs of your customers/guests. That may not be the best idea until you have provided them with training, and/or have them work elsewhere until you're able to speak to them over the phone and you're satisfied that both parties are hanging up the phone, fully understanding what was just talked about.

Very Poor
Traveller Type: Family with Young Children
  : Tv did not work while we stayed!

Poor
Traveller Type: Business Traveler

Very Poor
Traveller Type: Solo Traveler
  : THERE WAS NOTHING I LIKED ABOUT THIS HOTEL THIS IS ONE OF THE WORST HOTELS I'VE EVER BEEN IN MY WHOLE LIFE MY FIRST NIGHT I HAD A PUDDLE OF WATER ALL AROUND THE WHOLE ROOM. HAD TO BE SWITCHED FROM THREE DIFFERENT ROOMS THE WHOLE TIME.I WAS SOME OF YOUR RO
  : REALLY NOTHING GOOD I CAN SAY ABOUT THIS HOTEL MY FIRST NIGHT I WANT TO GET SOME SLEEP AND LAY DOWN I HAD KIDS RUNNING AROUND MY ROOM TO 12:30 IN THE MORNING. WELL THEIR PARENTS WERE OUTSIDE NOT DISCIPLINING THEM THE WHOLE EXPERIENCE SUCKED THERE'S NOTHIN

Wonderful
Traveller Type:
  : Staff,location,rooms
  : Need some work

Very Poor
Traveller Type: Traveling as Couple
  : Convenient to interstate
  : Bugs cockroachs police making arrests and evictions

Wonderful
Traveller Type: Traveling as Couple
  : After driving 12 hours from Orlando I stopped by to pick up my son . Very comfortable place and very close to the exit 95 The front desk attendance was very nice and the service was great thanks
  : Coffee was not so good

Very Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Business Traveler
  : Clean place and quiet

Very Poor
Traveller Type: Traveling as Couple
  : Nothing.
  : Pool shut down. Wifi barely worked. No cable to tv. Roaches everywhere. Other bugs as well. No towels in room. Staff was rude. Had to clean our own room.