Hotel Sassongher

Very Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : Excellent restorant and bar
  : Pillows!!! Hotel should change pillows and have different size and different softness of it

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type:

Wonderful
Traveller Type: Solo Traveler
  : Great service, pleasant, friendly but always professional. Location is great and all facilities although some need updating. Loved my stay and everyone I came across was great, from the Front Desk, over restaurant, piano bar to SPA
  : More as a suggestion:- sauna did not work 2 days- USB socket would be great- higher table in the room so you can put your laptop on it- covered parking to avoid scrubbing snow, ice and frost every morning- have coffee available in the bar earlier, as after breakfast there is not place to get cappuccino until 12

Wonderful
Traveller Type:
  : The superb location amongst the mountains; in lush surroundings. Truly very resort-style and restorative environment. The spa and sauna+ other wellness facilities are marvelous; especially the open air Jaccuzzi. Must try!!
  : The air in the corridor leading to my room is somewhat stale, probably because of the state of the carpet which appears old and worn out. This is easily resolved once I reach my room and open the windows

Poor
Traveller Type: Traveling as Couple
  : The hotel is located at the end of the road on the hill far away from any slopes, without hotel ski bus, it will be a huge effort to carry your stuff up and down. Hotel ski bus runs frequently but it ends at 18pm every day, which means if you are drinking at a hut on the slope, better check your watch from time to time and make sure you finish the after ski party before 18 to catch up the last hotel ski bus.Hotel room space is ok, but all the facilities are old. Extremely small bathroom without window. Public facilities like jacuzzi, sauna, relaxing room are newly decorated, but completely no service, no towels or limited towels in public area, no receptionist welcome at the leisure area, - consider the room price and the five star hotel title, this is something not matching.We ordered 2 cocktails, 1 bottle of red wine (50EUR), 1 bottle of water, 2 bottles of coke, they didnt confirm the bill with us at the last day when we checked out. I came to the receptionist and asked please confirm the bill - they said your partner paid. Eventually my partner credit card sent him a message one day later said 150 EUR was deducted by the hotel, for those drinks we consumed in total.Hotel buffet was nice, food is decent, but again as a five star hotel with this kind of price, they dont offer you any seasonal fruits.We can imagine this is a very old famous hotel in the past years, they did efforts to develop something new for the public facilities but completely missing to develop service to match with this price. We have been to Alta Badia almost every year, we dont want to point out the name for other great reasonable price hotels we have been stayed to avoid suspicious that we are doing advertising, but for this one, I just want to say you dont get what you paid for.

Wonderful
Traveller Type: Family with Young Children
  : super friendly staff. great dinner. wonderful sky spa.
  : rooms are not too old. balcony door jammed. power socket coming off (very dangerous to the kids