Holiday Inn Bristol City Centre an IHG Hotel

Policies

When booking more than 6 rooms, different policies and additional supplements may apply.

WiFi is available in all areas and is free of charge.

Public parking is possible on site (reservation is not possible) and costs GBP 17.50 per day.

Pets are not allowed.

Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
No cots are available.
No extra beds are available.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
If using a Sat-Nav, guests are advised to use the postcode BS13LE.

Please note that hen and stag parties are not accepted.

Guests arriving with children, please specify how many and their ages in the Special Request section of the reservation process.

All guests are required to provide a GBP 50 pre-authorisation on a card or 50GBP cash for incidentals or damages along with a valid photo ID. In absence of the cardholder, a guest at check-in will be required to present a valid photo ID.

For non-refundable bookings:
Please note the payment must be from the original card, and the cardholder must be present upon check-in. In the case of third party bookings please contact the property once the reservation is made, as a payment authorisation form must be completed before arrival.

The payment card used to guarantee the reservation must match the card presented upon check in at the hotel. If a reservation is made on behalf of someone that is not the owner of the card a 3rd party authorisation form must be completed at the time of booking. This needs to be sent to the hotel along with a photocopy of both sides of the card and photographic ID for them to verify. Failure to do so may result in refusal of entry at check-in. Please note it is solely the responsibility of the booker to request and complete an authorisation form when making a reservation.

Please note for the parking, there is a height restriction of 1.98 metres.