Ramada by Wyndham Bottrop

Fair
Traveller Type: Traveling as Couple
  : Friendliness of staff
  : Room smelled of cold smoke, bed had burned holes from cigarette ashes, hair in the bathroom

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Solo Traveler
  : Nothing really.
  : I booked under booking.com everything is very clear on my booking my check in date and my check out date. The time I arrived to the reception to check in receptionist is kind of pretending that I am not book. Im very surprised I shown my booking reference to the reception at the end he gives me two rooms as I am staying with my friend in one room were only two people. We went upstairs looking for our room then we realised receptionist gave us two keys of different rooms I went downstairs back to receptionist asking why we got two keys of two different rooms his pretending he doesnt know why. We declined the other room as definitely if we used it I will be charged double the cost. I had a feeling that there were trying to double charge me. Then upon checking out I am going to pay how much booking.com charges me. Ungrateful they charging me extra night saying I book 3 nights I show them my booking and then told me no you have to pay 3 nights not 2 nights I called 24/7 booking.com helpline raised my concerns how this is happening they confirm I dont need to pay 3 nights only two nights that i booked. This experienced gives me impression of dis honesty in this hotel. There trying to scams more money to me. How about vulnerable people who cant understand fully everything they might succeed to over charge.Rooms no kettle at all carpet smells and old lift only one is working staff there were not friendly and helpful.I will give this hotel No star I will never come back to this hotel.

Good
Traveller Type: Family with Young Children
  : Not too expensive forwhat you get
  : Squeaky beds, shower curtains are too old fashioned, cigaret burnmarks on the sink, closed bar in the evenings, one available elevator

Good
Traveller Type: Traveling as Couple
  : Everything is above average, beside the bad aqustic of the rooms.
  : You can clearly hear each and every noise from the other rooms. If you are lucky enough to get a noisy neighbour.....here you miss the night sleep.....

Very Good
Traveller Type:

Wonderful
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Business Traveler