Best Western- Big Bear Chateau

Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: family with young children
  : Wonderful location and property for a restful stay! Really appreciated the room with beautiful view on the forest. The staff at the reception were very friendly and helpful! Definitely recommend this place! Room with a fireplace.. loved it!
  : Breakfast could have been better, missed bread or bagels

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: family with young children
  : The property is in a great location! Not far from the lake, or village. Our room and the rest of the hotel was very clean, in which I am extremely particular. We enjoyed the game room, and pool. The hospitality was excellent when we would request more toilet paper or fresh towel sets. The breakfast included was a very nice bonus.
  : During our 3 night stay the ac was out through the whole building. Thankfully it was not super hot. It was 80 degrees the 1 st day , and 75 degrees the next three days. The room we were located in was on a side of the building, where the sun did not pound down on, which helped keep our room cooler. Our room did have a open window as well, which allowed us to let in the fresh air. Our room also had an oscillated fan which kept the room very comfortable.Our last complaint is the neighbors in the room to the right of us was smoking marijuana. They would blow their smoke out through their window, and then it was suctioned and vacuumed into our window. Filling our room with marijuana smoke each time they smoked even throughout the night. This left us all with headaches! Thankfully for the majority of the days we were there, we were out and about enjoying big Bear Lake, so it really was an issue we had at night. Other than that we were very satisfied and happy with our stay.

Wonderful
Traveller Type: young couple
  : It was good
  : More options at breakfast

Wonderful
Traveller Type: young couple
  : The fireplace and the hot breakfast. Bed was very comfy
  : A bit noise upstairs

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: with friends

Wonderful
Traveller Type: review category business travellers
  : The breakfast was awesome, real eggs and bacon with many other choices. The coffee was also excellent
  : The parking in the back was a bit scarce and far from my room.

Very Good
Traveller Type: young couple
  : Good breakfast.
  : Loud A/C unit; loose ceiling panels