Skyline Plaza By Flying Butler

Wonderful
Traveller Type: Family with Young Children
  : walking distance to central locations
  : nothing to dislike

Wonderful
Traveller Type: Solo Traveler
  : very comfortable, warm and amazing views
  : some of the soft furnishings were badly stained

Fair
Traveller Type: Business Traveler
  : Really no was nice days like I wanted, for be 5 star needed many things inside, the clean is very good the location was good very central opposite train station
  : Really i cant sleep good was very hot no has a fun, the open no has cover the sun gave on my face very early, havent plates just 1 and 1 glass really no good

Good
Traveller Type: Solo Traveler

Poor
Traveller Type: Business Traveler
  : not much
  : difficulty in getting keys, no parking permit or fob on arrival resulting in many phone calls and no parking on site for first night. very noisy location due to train station. property not that clean

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Business Traveler
  : Chose this for location only. It was perfect for my business purposes. Stones throw from shopping centre. Had apartment with balcony.
  : Did not book parking as had free parking elsewhere. There were parking notices but did not specify anything about unloading so parked up to offload luggage and we used bathroom as had a long journey to get there. 15 minutes later went down to move car only to find a parking ticket for 100! I am awaiting updates from Flying Butler/Booking.com. Could not get key go from outside key box without help of staff. Tried to put fob back in but to no avail! No staff available over the weekend from Friday afternoon to at least 8:30 Monday morning. Milk mini cartons were off which wasted one of the three tea bags! No coffee supplied. 2 brown, 2 white sugars. I understand they are complimentary and to get you started but for a four night stay for two people would have expected a little more.

Wonderful
Traveller Type: Business Traveler

Very Good
Traveller Type: Solo Traveler
  : The customer care staff were helpful and quick to answer questions, and since I didn't want to clean every week, the cleaning staff brought in replacements without bothering me. I was very impressed.
  : There is no intercom in the room, so it's a bit annoying when I order food or bring something to the room and have to go downstairs to pick it up myself.

Very Poor
Traveller Type: Business Traveler
  : Close to train station
  : Second time staying at Skyline using host Flying Butler. Second time I've been left standing outside at 11pm because of lack of building access. First time it was because they'd sent me the wrong key locker code. This time it's because there was no key in the outside locker. They knew that there was no key hours before I arrived and did nothing to ensure I could access the building. Phone line takes an age to action anything useful, every query is escalated and phone line hold music is the norm.